The Fairfax Marriott at Fair Oaks is seeking an experienced and Director of People & Culture to join our prestigious team. This role will be responsible for overseeing all HR functions, ensuring compliance with labor laws, and fostering a positive workplace culture aligned with the hotel's service standards. This leadership role requires a strategic thinker with a passion for hospitality, talent development, and employee engagement.
Managed by Crescent Hotels and Resorts and part of the Marriott family, our associates are offered industry-leading competitive wages, a full range of benefits as well as access to associate rate discounts at Marriott properties across the globe.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Highly competitive salary
Performance bonus eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
ESSENTIAL JOB FUNCTIONS:
Talent Management:
Develop and implement recruitment strategies to attract top hospitality talent for leadership and hourly positions across all departments, as needed.
Oversee onboarding programs to ensure new hires are integrated seamlessly.
Associate Relations & Engagement:
Foster a positive, inclusive, and productive, issue-free work environment.
Serve as a credible, visible and trusted advisor to managers and associates on HR matters.
Timely address and resolve associate concerns, ensuring compliance with company policies.
Organize associate engagement and recognition programs in alignment with Crescent’s associate recognition and communication initiatives.
Training & Development:
Facilitate training programs to enhance associate job skills and guest service focus and delivery.
Oversee leadership development and succession planning efforts.
Ensure timely and comprehensive compliance training all associates.
Compensation & Benefits:
Manage payroll processes in collaboration with Finance to ensure accuracy and compliance.
Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
Monitor industry trends to ensure competitive compensation structures.
Compliance & Risk Management:
Ensure compliance with federal, state, and local labor laws.
Maintain up-to-date associate records and HR documentation.
Lead workplace investigations and implement corrective actions as needed.
Oversee workplace safety programs and support risk mitigation strategies.
REQUIRED SKILLS/ABILITIES:
Bachelor’s degree in human resources, Business Administration, or a related field is preferred; however, equivalent professional experience will be considered in place of formal education.
Proven advanced knowledge of employment laws.
Proven experience with UKG/Ultipro systems and payroll processing.
Excellent interpersonal, communication, and problem-solving skills.
Ability to work in a fast-paced, luxury hospitality environment.
Proficiency in Spanish language is highly preferred.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
