Perficient

Director, Organizational Change Management

Perficient  •  $104k - $210k/yr  •  United States (Onsite)  •  7 hours ago
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Job Description

The Director of Organizational Change Management (OCM) is responsible for leading enterprise-wide change initiatives that enable successful transformation across people, processes, and technology. This role develops and executes change strategies to drive adoption, minimize resistance, and ensure sustainable business outcomes aligned with organizational goals.

The OCM Director partners closely with executive leadership, program teams, strategy, and communications to embed change management best practices into key strategic initiatives.

Strategy & Leadership

  • Define and lead the organization’s change management strategy, framework, and governance model.

  • Establish OCM standards, methodologies, and tools across the enterprise.

  • Serve as a trusted advisor and strategist to executive leadership on change readiness and organizational impact.

  • Lead and develop a team of change management professionals and practitioners.

Stakeholder Engagement

  • Build strong relationships with business leaders, project sponsors, and cross-functional teams.

  • Facilitate leadership alignment and active sponsorship of change initiatives.

  • Drive stakeholder accountability and change adoption at all organizational levels.

Organizational Readiness & Adoption

  • Assess organizational readiness and identify risks to adoption.

  • Define success metrics and monitor adoption, engagement, and business outcomes.

  • Implement feedback loops and continuous improvement mechanisms.

Communications & Culture

  • Partner with internal communications teams to craft compelling narratives that support transformation.

  • Promote a culture of agility, resilience, and continuous improvement.

  • Align change initiatives with company values and culture.

Change Execution

  • Ensure alignment between business objectives and change initiatives.

  • Oversee the design and execution of comprehensive change management plans, including:

    • Stakeholder analysis and engagement strategies

    • Communication plans and messaging frameworks

    • Training and capability-building programs

    • Resistance management approaches

Required

  • Bachelor’s degree in Business, Organizational Development, HR, or related field (Master’s preferred).

  • 10+ years of experience in change management, organizational development, or transformation roles.

  • Demonstrated leadership experience managing large-scale, complex transformation initiatives.

  • Deep knowledge of leading change management frameworks (e.g., Prosci, ADKAR, Kotter).

  • Strong executive presence and stakeholder management skills.

Preferred

  • Certification in change management (e.g., Prosci, CCMP).

  • Experience in digital transformation, integrations, or enterprise system implementations.

  • Consulting background or experience in matrixed/global organizations.


ABOUT THE TEAM
Our Management Consulting team helps clients solve complex business challenges and drive transformation. We combine deep industry knowledge with digital expertise to craft actionable strategies and roadmaps—empowering organizations to accelerate growth, improve performance, and deliver exceptional customer experiences. By incorporating AI-driven insights and automation into our consulting approach, we help clients make smarter decisions, streamline operations, and unlock new opportunities for innovation.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Applications will be accepted until the position is filled or the posting is removed.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $103,584 to $209,800. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.


Perficient is the global AI and technology consulting firm disrupting the traditional consulting model. Powered by our 7,000+ advisors, engineers, and designers, Perficient implements AI-first solutions that break conventions and deliver outcomes that matter. Proudly serving clients that represent the world’s most innovative brands, and in collaboration with our powerful technology partner ecosystem, we bring deep industry expertise and data-driven design to redefine how businesses run and succeed. Perficient is different. For real. Learn more at perficient.com

Perficient

About Perficient

Perficient is the leading global digital consultancy where great minds and great companies converge to boldly advance business. Our thousands of skilled strategists and technologists in the U.S., Latin America, India, and Europe shatter boundaries, obsess over outcomes, and forge the future.

We transform the world's biggest brands with award-winning solutions:

🚀 Strategy & Transformation

🚀 Customer Experience & Digital Marketing

🚀 Innovation & Product Development

🚀 Platforms & Technology

🚀 Data & Intelligence

🚀 Optimized Global Delivery

We partner with tech leaders to pioneer solutions in a dynamic digital world:

🤝 Adobe

🤝 AWS

🤝 Microsoft

🤝 Salesforce

🤝 …and more!

Our SMEs serve key sectors to tailor solutions to your industry and goals:

🏥 Healthcare

🏛️ Financial Services

📊 Insurance

🚗 Automotive

⚙️ Manufacturing

💻 Communications, Media & Technology

🧴 Consumer Goods

🛍️ Retail & Distribution

💡 Energy & Utilities

🔬 Life Sciences

Learn More: https://www.perficient.com/

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Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
St Louis, MO 63141, MO
Year Founded
Unknown
Website
perficient.com
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