Job Description

Salary

The salary range for this position is CAD $66.85/Hr. - CAD $96.10/Hr.

Providence Health Care operates six (6) long term care homes and one (1) assisted living home in greater Vancouver. The Director – Operations and Seniors Care is responsible for overseeing operations in these homes, providing leadership, consultation and direction to Site Leaders/Resident Care Managers, Operations Leaders, and Professional Practice. This role provides strategic direction and leadership for the experience and impact of care to enable Providence Health Care to become a leader in service quality and maintain its reputation for delivering exceptional quality care outcomes.

Ready to lead with purpose? Apply today and help shape the future of Senior’s Care!

The successful candidate will demonstrate the following characteristics:

• Healthcare operations expertise: A strong foundation in operational workflows, regulatory requirements, and quality‑of‑care standards.

• Skilled communicator: Able to collaborate effectively with internal teams, external partners, and clinical leaders.

• Adaptability in dynamic environments: Comfortable navigating shifting priorities, evolving conditions, and rapid organizational change.

• Leadership and coaching experience: Proven ability to mentor and support interdisciplinary professionals toward shared goals.

• On‑site presence and mobility: Willing and able to work in-office and travel between long‑term care homes as needed.

What You Bring

EducationA level of education, training and experience equivalent to a Master's Degree in Nursing or other relevant health care professional field, plus seven (7) to ten (10) years' recent, related experience in a complex health care environment or an equivalent combination of education, training and experience. Registration with the applicable college or association for health care profession. Skills and Abilities

• Interprofessional practice expertise: Broad knowledge of collaborative care models across diverse disciplines and settings.
• Change leadership: Proven ability to lead large‑scale clinical, cultural, and service‑delivery transformations.
• Project management: Skilled in leading projects with strong understanding of project management methodologies.
• People leadership: Experienced in supervising, coaching, and managing staff.
• Strategic planning: Able to plan, organize, and achieve objectives in complex, fast‑paced environments.
• Decision‑making and problem‑solving: Strong leadership, interpersonal, analytical, and critical‑thinking capabilities.
• Communication proficiency: Effective verbal and written communicator with experience delivering formal presentations.
• Quality improvement: Demonstrated ability to design and implement quality assessment tools and systems.
• Independent and collaborative work: Able to work autonomously and in partnership with multidisciplinary teams, with solid computer literacy in key applications.

What We Offer

• A competitive Salary: $130,864-$188,116 annually, commensurate with experience
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive Culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Comprehensive Benefits Package: Including extended health, dental, vision, life insurance as well as pension.

Your Day to Day:

• Co-develops philosophy, goals, policies, procedures and standards aligned with PHC Mission, Vision, Values, ensuring clear communication and implementation.
• Supports oversight of long‑term care site operations and recommends structural, policy and service improvements.
• Drives Seniors Care strategic priorities, manages projects, and prepares reports, presentations and briefing materials.
• Builds internal and external collaborations to strengthen continuity of care across the health system.
• Provides leadership to Site Leaders and Managers, defines responsibilities, allocates resources, and coordinates training and operational supports.
• Sets expectations, conducts evaluations, coaches staff, and contributes to recruitment, retention and organizational design.
• Applies collective agreements, manages grievances, investigates workplace issues, and administers discipline up to termination.
• Assists with budget development and monitoring, conducts variance analysis, and oversees resource, equipment and space planning.
• Represents Seniors Care at regional, provincial and national forums, advancing PHC interests and informing service decisions.
• Leads major LTC/AL redesign projects, guides change management efforts, and ensures resident‑ and tenant‑focused service evolution.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔSelilwitulh (Tsleil-Waututh) Nations.