Job Description

Join our team as a day shift, full-time, Director of Operations at INTEGRIS Health Baptist Medical Center Portland Avenue and HOPD Clinics in Oklahoma City, OK.

Get to Know Your Team

• INTEGRIS Health, Oklahoma’s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.
• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.
• Take the first step toward growing your career by joining us.

RESPONSIBILITIES:

The Director of Operations will oversee operations at assigned locations. This position will be responsible for planning, development, implementation and evaluation of programs, projects, or operations, for the areas of responsibility. Ensures optimal results in operational, and service excellence, as well as management and development of assigned staff.

The Director of Operations responsibilities include, but are not limited to, the following:

• Builds, develops, and maintains operations to support strategic direction for area of responsibility.
• Establishes operations initiatives for improvement in safety, quality, cost, delivery services, and employee relations.
• Establishes operations standards and policies for service delivery, customer service and fiscal responsibility.
• Oversees operations budget of area of responsibility to ensure compliance with organizational fiscal requirements and goals.
• Participates in INTEGRIS Health strategic plan for institutional goals and objectives and validates projections.
• Scans internal and external environment for actual and potential threats or opportunities on which the Chief Hospital Executive or Chief Executive Officer can base proactive responses.
• Assumes responsibility for active hospital wide and/or metro problem identification and resolution through task forces and total quality improvement teams.
• Ensures staff are managed and developed effectively, including hiring, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in business, health care administration, area of clinical expertise, or another related field.
• Master’s degree preferred.
• 2 years’ experience in area of responsibility or hospital system preferred.
• Knowledgeable of current national healthcare policies and trends in political environment.
• Knowledge of leadership, management, and performance improvement concepts.
• Skill in effective verbal and written communication to a variety of audiences through a range of modalities.
• Must be able to communicate effectively in English (verbal/written).

INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.