Baptist Memorial Health Care

Director-Operations Outpatient Pharmacy

Baptist Memorial Health Care  •  Memphis, TN (Onsite)  •  4 hours ago
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Job Description

Job Summary

Directs and coordinates all operational functions system wide for pharmacy operations and development while working in close collaboration with the ED/COO. Responsibilities include but are not limited to oversight of BMG pharmacy teams, development of market strategies and business initiatives, and liaison to the clinics for pharmacy goal alignment. Works closely with BMG leadership team to include Directors, office managers, staff, and providers to increase capture rate being sent to Baptist pharmacies. Develops and executes plans for opening new pharmacy access points as well as promoting the centralized mail order option.

Job Responsibilities

  • Leads all BMG pharmacy teams.
  • Operationalizes strategic direction across all markets to ensure prescription capture rate at BMG and Baptist pharmacies. This includes site identification, communication with stakeholders, facilitation of speed to market, and ensuring staffing models are in place for a successful launch of new pharmacy locations.
  • Develops, recommends, and implements pharmacy operational changes needed to align to capture rate and financial goals. This includes key communications with clinics for ensuring reliable pharmacy service and patient care.
  • Works closely with marketing on additional promotional strategies for the pharmacies.
  • Implements pharmacy management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with the practice management team.
  • Performs other accountabilities as assigned or directed.

Minimum Required Experience

Five (5) years progressive, out-come oriented management experience in a medium multi-specialty group practice

Preferred/Desired Experience

Three (3) years of pharmacy management experience in all aspects of practice management, or pharmacy, operations, and medical staff relations

Minimum Required Education

Bachelor's degree in Business Administration, Finance, Health Care Administration or related field.

Preferred/Desired Education

Master's degree or Pharmacy degree

Minimum Required Training

Extensive knowledge of health care issues, trends, legal compliance and group practice and/or pharmacy management/network development models

Minimum Required Special Skills

Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery

Baptist Memorial Health Care

About Baptist Memorial Health Care

Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Memphis, Tennessee
Year Founded
1912
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