Job Description

Overview

The Director, Operations – M&A Integrations leads operational due diligence and integration of newly acquired organizations across CareRing Health’s personal care service line. This role partners with executive leadership and cross-functional teams to assess operational readiness, identify risks and opportunities, develop integration plans, and drive successful transitions into the company’s operating model.

In addition to M&A activities, this position leads strategic projects and may provide interim operational leadership or support to departments, locations, or service lines as business needs evolve. The ideal candidate is a hands-on, results-oriented leader who can balance strategic thinking with execution, manage competing priorities, and drive results across teams.

About Us

CareRing Health is the healthcare-at-home leader, dedicated to bringing a comprehensive and coordinated ring of care – including home health, homecare, and hospice care – to the chronically ill, Medicaid/Medicare-eligible population. Our innovative healthcare delivery model will improve patient outcomes and advance health equity for underserved populations.

We are seeking talented, passionate individuals to join our mission and help our patients live happier and healthier lives where they want to be…in their homes.

What We Offer

• Competitive pay and weekly paychecks
• Medical, dental, vision, and life insurance
• Paid holidays and PTO
• 401(k) with company match
• Career growth opportunities
• Collaborative work environment
• The opportunity to make a meaningful difference in the lives of those we serve

Responsibilities

What You Will Do

• Lead operational due diligence for prospective acquisitions, evaluating organizational structure, staffing, service delivery, financial performance, systems, and processes.
• Identify operational risks, gaps, and opportunities and translate findings into actionable recommendations and integration priorities.
• Develop and manage integration plans, timelines, milestones, and deliverables from transaction close through operational stabilization.
• Coordinate cross-functional integration efforts across Operations, HR, Finance, Clinical, IT, Compliance, and other departments.
• Monitor integration progress, resolve barriers, escalate risks, and provide regular updates to executive leadership.
• Identify opportunities to standardize processes, improve efficiency, and align acquired organizations with company operating practices.
• Track post-acquisition performance against business objectives and anticipated growth opportunities.
• Lead special projects and strategic operational initiatives assigned by executive leadership.
• Provide interim operational leadership or hands-on support to departments, locations, or service lines as needed.
• Develop repeatable tools, processes, and integration playbooks to improve future acquisition efforts.
• Build strong relationships with internal and acquired-company leaders while driving accountability and results.
• Maintain appropriate confidentiality regarding prospective transactions and sensitive business information.

Qualifications

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Operations Management, or a related field required; master's degree preferred.
• 7+ years of progressive experience in healthcare operations, business operations, M&A integration, consulting, or project management.
• Experience in home health, hospice, personal care, or a multi-site healthcare services environment required.
• Healthcare M&A, operational due diligence, or post-acquisition integration experience strongly preferred.
• Demonstrated ability to lead complex, cross-functional projects and manage multiple priorities simultaneously.
• Strong understanding of healthcare operations, business processes, and financial drivers.
• Excellent analytical, problem-solving, organizational, and project management skills.
• Strong communication and relationship-building skills, with the ability to influence and drive accountability without direct authority.
• Ability to operate effectively in a fast-paced environment, navigate ambiguity, and adapt to changing priorities.
• Proficiency in Microsoft Office and project management and reporting tools.
• Strong judgment, discretion, and ability to handle confidential business information.
• Willingness and ability to travel up to 80% based on business needs.

*Eligibility for certain benefits may depend on employment status

CareRing Health is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.