Job Description

HPC-Industrial, powered by Clean Harbors, is looking for a Director of Operations Industrial Water that will be responsible for overseeing all operational aspects of the assigned business unit(s) to ensure optimum efficiency and fiscal responsibility in accordance with customer agreement and in accordance with Company policies, practices, and procedures. Develops and implements operational policies and procedures to ensure compliance with regulations and optimize efficiency and profitability. Oversee and manage the day-to-day operations, including scheduling, logistics, and personnel management. Develops and maintains relationships with regulatory agencies, customers, and vendors. Analyze operational performance metrics and implement strategies to improve operational efficiency and profitability. Develop and manage budgets, forecasts, and financial reports. Develops and implements safety and environmental policies and procedures to ensure compliance with regulations and best practices. Manages and leads a team of operations personnel, including hiring, training, and performance management.

Clean Harbors (NYSE: CLH) is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates in the United States, Canada, Mexico, Puerto Rico and India. For more information, visit www.cleanharbors.com

Clean Harbors offers all eligible employees a comprehensive benefits package including:

• Competitive annual salary
• Opportunities for growth, development and internal promotion
• Health, Dental and Life Insurance
• 401K, tuition reimbursement, and paid time off
• Company paid certifications, licenses and training

• Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
• Coordinates and manages group activities and interactions with other divisions.
• Coordinates scheduling of personnel and project assignments.
• Conducts and supervise staff meetings.
• Approves all accounts payable / accounts receivable for payment.
• Reviews monthly P&L statements and all applicable discrepancies.
• Performs revenue forecasting.
• QA/QC’s all specialist work.
• Oversees customer service responsibilities for office.
• Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
• Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with company HR policies, practices, and procedures.
• Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Bids and/or assists in the bidding of industrial services projects.
• Assists in the planning and scheduling of projects.
• Reviews status reports and modifies schedules or plans as required.
• Prepares reports for management, clients, or others.
• Confers with personnel to provide technical advice and to resolve problems.
• Coordinates project activities with activities of government regulatory or other governmental agencies.
• Ensures customers receive cost effective services in accordance with contract provisions.
• Resolves billing issues to customer and company satisfaction and ensures safe execution of all services provided in accordance with Clean Harbors safety policies, procedures, and practices.
• Primary liaison between customer and Clean Harbors operations in resolving service issues.
• Cultivates quality relationships laterally and above primary contact to retain clients.
• Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
• Other tasks as assigned.

• Bachelor’s Degree in Engineering, Construction Management or related preferred.
• 7+ years relevant experience.
• Strong understanding of industrial water practices.
• 40 Hour OSHA Hazwoper training required.
• Valid Driver’s License required.
• Proficiency with MS Office computer applications.
• Excellent understanding of profit and loss financial statements, financial planning, budgeting and forecasting.
• Ability to travel 50%.

About HPC-Industrial

HPC-Industrial, a Clean Harbors company, is the premier industrial cleaning and environmental services company in North America supporting the upstream, downstream, and utility sectors. HPC-Industrial offers an exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are committed to safety, people, growth, service, and performance. We provide the safest, most efficient operational experience for our customers and the most comprehensive training and career development for our employees.

HPC-Industrial is an equal opportunity employer.

HPC-Industrial is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

HPC-Industrial is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

*HPC

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