Job Description

Director of Operations – Atlanta Area

Atlanta, GA (Local residency required)

Lead. Scale. Impact patient care across a growing healthcare network.

We’re seeking a dynamic Director of Operations to lead and grow a multi-site practice network across the Atlanta market. This is a high-impact leadership role responsible for driving operational excellence, developing strong practice teams, and delivering exceptional patient experiences across 10-20 practices.

If you thrive in a fast-paced, field-based leadership role and enjoy building high-performing teams, this is your opportunity to make a meaningful impact while helping shape the future of a growing organization.

What You’ll Do

• Lead, coach, and develop Practice Managers to drive performance, engagement, and accountability
• Partner with clinical and operational leaders to ensure exceptional patient care and business outcomes
• Analyze KPIs and financial performance to identify opportunities and implement improvement strategies
• Drive execution of operational initiatives and ensure consistency across practices
• Spend time on-site supporting teams – expectation is to be in practices regularly
• Support staffing, recruiting, onboarding, and succession planning across locations
• Build strong partnerships with Doctors and cross-functional teams (HR, Finance, Marketing, IT)
• Lead change management efforts and scale best practices across a growing footprint
• Ensure compliance with policies, procedures, and regulatory standards
• Act as a key escalation point for operational and patient experience issues

What We’re Looking For

• Proven multi-site leadership experience (healthcare or service-based environment)
• Strong operational and financial acumen with experience managing KPIs and performance
• Demonstrated ability to coach, influence, and develop leaders
• Comfortable working in a field-based role with regular travel
• Exceptional communication, problem-solving, and decision-making skills
• Self-motivated, adaptable, and driven to deliver results
• Experience in optometric or healthcare practice operations is a plus

Why Join Us

• Be part of a rapidly expanding organization with significant growth
• Opportunity to build and scale operations across new markets
• High visibility role with direct impact on patient care and business success
• Collaborative leadership environment with strong cross-functional support

Additional Details

• Must reside in the Atlanta area
• Travel required across regional practices (2–3 weeks/month)
• Hiring process includes initial interviews with senior leadership followed by panel discussions
• Target start date: ASAP