Job Description

KY Regional Director of Oncology COE – Deaconess Health System

Deaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services.

Key Responsibilities

• Strategic & Operational Leadership:
  • Direct regional oncology clinics, infusion centers, and radiation services.
  • Lead service line strategy, growth initiatives, and market development.
  • Serve as the primary liaison between oncology providers and system leadership.
  • Build strong physician partnerships to support alignment and engagement.
  • Represent the region in organizational strategy meetings and external collaborations.
  • Establish clear accountability, performance metrics, and productivity standards.
• Clinical Practice & Performance
  • Ensure high‑quality patient care and optimal clinical outcomes.
  • Partner with physicians and clinical leaders to maintain standards of practice.
  • Identify patient needs, trends, and opportunities for new programs or services.
  • Support staff competency, education, and clinical development.
• Quality, Safety & Compliance
  • Translate organizational initiatives into department goals.
  • Lead quality improvement projects and monitor patient satisfaction.
  • Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements).
  • Use data, evidence‑based practice, and workflow optimization to improve operations.
• Customer Loyalty & Experience
  • Use patient, staff, and physician feedback to drive service improvements.
  • Respond to concerns, identify trends, and implement corrective actions.
  • Strengthen relationships through rounding, communication, and service recovery.
• Human Resources & Workforce Engagement
  • Recruit, hire, develop, and retain qualified staff and providers.
  • Foster a healthy work environment and model effective communication.
  • Provide coaching, conflict resolution, and professional development opportunities.
  • Monitor staff satisfaction and implement improvement strategies.
• Fiscal ManagementDevelop and manage operating and capital budgets.
  • Monitor financial performance and resource utilization.
  • Identify opportunities to reduce costs and enhance revenue without compromising care.
  • Oversee long‑range financial planning and capital equipment needs.

Qualifications:

• Bachelor’s degree in Nursing, Healthcare Administration, or related field required. Master’s degree (MBA, MSN, MHA) preferred.
• Minimum 3 years of leadership experience; hospital management preferred.
• Strong leadership, communication, and problem‑solving skills.
• Ability to collaborate effectively across disciplines and build strong professional relationships.