Pivotal Talent Search

Director, Omni Order Management #2364

Pivotal Talent Search  •  West New York, NJ (Onsite)  •  28 days ago
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Job Description


The Analyst, Inventory Fulfillment Optimization supports omnichannel inventory and fulfillment execution through system configuration, performance analysis, and continuous optimization. This role is responsible for managing distributed order management (DOM) rules to ensure fulfillment logic supports service levels, operational efficiency, and inventory performance. Partnering closely with Technology, Supply Chain, and Store Operations, this position helps drive scalable fulfillment execution across the network.

Responsibilities

  • Configure, maintain, and optimize fulfillment rules within the distributed order management platform, including sourcing logic, node eligibility, and inventory segmentation
  • Analyze routing performance to identify trends, rule gaps, and optimization opportunities
  • Lead regression testing and quality assurance for system changes prior to deployment
  • Develop and maintain dashboards tracking key fulfillment metrics, including fill rate, split shipments, node utilization, and routing accuracy
  • Partner with Technology and external system providers to troubleshoot issues, escalate defects, and support release management
  • Support peak readiness by auditing and validating fulfillment rules ahead of high-volume periods
  • Evaluate new platform capabilities and support business cases for system enhancements

Qualifications

Required

  • Bachelor’s degree in Supply Chain, Information Systems, Business Analytics, or related field
  • 2+ years of experience in supply chain analytics, order management, or omnichannel operations
  • Advanced proficiency in Excel, SQL, and data visualization tools such as Tableau or Power BI
  • Strong understanding of order routing logic, inventory management, and omnichannel fulfillment operations
  • Ability to independently manage analytical workstreams and communicate insights across technical and business teams
  • Strong attention to detail with the ability to deliver accurate, high-quality work in a fast-paced environment

Preferred

  • Experience with distributed order management or order management platforms such as Manhattan Active Omni or similar systems
  • Experience supporting retail, e-commerce, or omnichannel fulfillment environments
Pivotal Talent Search

About Pivotal Talent Search

Pivotal Talent Search is a fractional recruitment agency that believes great recruiting doesn’t have to be expensive! We offer a flexible, client-centered model that ebbs and flows with your hiring needs, acting as a seamless extension of your Talent Acquisition team, not a competitor. We recruit in all industries, at all levels. Our fixed hourly rate saves clients 30-50% on average compared to traditional agencies, and clients retain full ownership of the work.

-Fractional recruitment that adapts to your business needs.

-Client-owned work for transparency and long-term value.

-Cost savings of 30-50% on average over traditional agency fees.

Certified as a WBENC woman-owned business, our team brings an expansive network, proven expertise, and a commitment to delivering a stellar experience for clients and candidates.

Find your next great hire at a fraction of the price!

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Nashville, TN
Year Founded
2017
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