Job Description

Job Location: YWCA Central Massachusetts - Worcester, MA 01608,

Position Type: Full Time, Education Level: 4 Year Degree,

Salary Range: $85,000.00 - $90,000.00 Salary,

Travel Percentage: Up to 25%,

Job Shift: Day,

Job Category: Nonprofit - Social Services, DIRECTOR OF WELLNESS & YOUTH DEVELOPMENT

Reports to: Chief Program Officer Salary: $85,000–$90,000

Status: Full-time, salaried, on-site

Schedule: Monday–Friday, 11:00 a.m.–6:30 p.m.

POSITION SUMMARY

The Director of Wellness & Youth Development provides strategic and hands-on leadership for the YWCA’s fitness, aquatics, wellness, and youth development programs, including school-based initiatives. This collaborative, adaptable leader builds strong teams, delivers engaging and inclusive programming, strengthens community partnerships, and drives measurable program growth and outcomes.

ESSENTIAL RESPONSIBILITIES

• Lead both departments through program planning, staff recruitment, supervision, coaching, evaluation, and daily accountability; directly supervise the Health & Wellness Manager, Youth Development Coordinator, and GPS Program Coordinator for middle and high school sites.
• Oversee fitness, strength room, aquatics, classes, and related wellness services; promote exceptional customer service, safe operations, member satisfaction, participation, and retention.
• Lead on-site, school-based GPS, and seasonal youth programs with intentional, gender-responsive leadership development, financial literacy, civic engagement, and social-emotional learning; oversee Transformations, designed for Black middle and high school students, and ensure culturally responsive, trauma-informed curriculum and positive youth engagement.
• Cultivate relationships with schools, parents, caregivers, volunteers, and community partners; represent the YWCA at meetings and events, promote racial and gender equity, and expand equitable access and engagement.
• Establish and monitor budgets, revenue and enrollment goals, attendance, retention, program quality, and measurable outcomes; use data and participant feedback to improve services and support outreach, marketing, and funding efforts.
• Ensure youth safeguarding, aquatics safety, staff adherence to policies, and continuity of services; provide direct coverage when necessary due to vacancies or callouts, including summer programming and Family Fun Fridays only when adequate staffing is unavailable.

Qualifications: Bachelor’s degree in youth development, human services, recreation, health and wellness, education, business, or a related field preferred; equivalent relevant experience considered. Demonstrated team leadership and multi-program management experience; direct experience engaging teens; familiarity with fitness, aquatics, or community wellness operations. Strong skills in communication, curriculum development, customer service, budgeting, community partnerships, sound judgment, and problem-solving. Commitment to the YWCA mission and racial, cultural, and gender equity. Bilingual skills preferred.