Job Description

• Assumes responsibility for the overall management of the Wellness Center Facility. Develops and directs individual and/or group wellness programs and activities, in coordination with Physical Therapy services.
• Designs and markets wellness programs in the community, for recruitment and retention of members.
• Establishes and maintains department policies, procedures, and methods of operation, in coordination with Physical Therapy Services.
• Selects staff; provides orientation, training, in-service education, and other staff development programs
• Monitors effective utilization of staff to maximize productivity; coaches, evaluates and counsels staff regarding performance, problem-solving, and decision making; serves as a role model.
• Designs advertising and promotional materials, and displays for marketing the wellness programs.
• Plans recruitment activities to enroll and maintain the membership.
• Develops and monitors member fee structures; directs billing and collection procedures.
• Monitors customer feedback regarding department services and effects changes to maintain a positive personal and department visibility in the community.
• Completes performance appraisals, records, and reports in a timely manner; ensures that all department services meet standards and regulatory requirements.
• Ensures department equipment is in safe operating condition; evaluates and recommends new equipment purchases.
• Prepares annual department budget; applies innovative methods to increase revenue and decrease expenses; projects margin of income through budget, and operates department within budgetary limits
• Other roles and responsibilities as assigned.

Requirements

Education and Experience:

• Bachelor’s Degree with emphasis in Marketing,
• Health/Business Management and/or minimum of two years related management experience.
• National certifications, (i.e. NSCA, ACSM, ACE) and health education preferred.

Required Skills/Abilities:

• Excellent communication, interpersonal, decision-making, and leadership skill required.

Physical Requirements:

• Work is of medium to heavy demand.
• Routine lifting requirements up to 25 pounds; occasional lifting requirements up to 100 pounds.
• Lifting, pushing, pulling, walking, standing, sitting, bending and reaching required.
• Exposure to warm and humid temperatures.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement
• Paid Time Off
• Tuition Reimbursement
• Health Savings Account
• Wellness Program
• Employee Assistance Program