Job Description

ABOUT THE ROLE

The Director serves as the bridge between Wealth Advisors, the Financial Planning Department, and Client Service, ensuring financial plans, progress reviews, and planning recommendations are translated into coordinated implementation and measurable client outcomes.

This role is responsible for ensuring that comprehensive financial planning and progress reviews are developed and recommendations are coordinated, communicated, implemented, and tracked through completion while maintaining high standards of planning quality and client experience. The Director oversees planning quality, planning workflows, progress reviews, tax strategy integration, implementation tracking, and team development.

The ideal candidate is a highly experienced CFP® professional with strong technical planning and tax knowledge who enjoys building systems, coaching team members, improving processes, and helping advisors deliver exceptional planning outcomes.

While this role may occasionally interact directly with clients, its primary focus is supporting advisors and leading the planning and implementation process behind the scenes.

This position is critical to our long-term vision by ensuring planning excellence, implementation accountability, and a consistent client experience across the organization.

PRIMARY RESPONSIBILITIES

Wealth Planning Leadership

• Lead the firm’s Wealth Planning Department.
• Develop, document, and maintain planning and implementation processes utilizing FBA (Followed by All) principles to help create a consistent planning and implementation experience that can scale as the firm grows.
• Oversee the creation and delivery of financial plans, progress reviews, and planning recommendations ensuring accuracy, consistency, and planning excellence
• Assist with plan development and technical analysis when needed.
• Identify planning opportunities across retirement, tax, estate, insurance, business, investment, and cash flow planning.
• Integrate tax planning concepts and strategies into the planning process.
• Partner closely with advisors on complex planning cases and client situations.
• Foster a culture of planning excellence, accountability, and continuous learning.
• Build future planning leaders and reduce key-person dependency through cross-training and mentorship.

Implementation Leadership

• Serve as the bridge between Wealth Advisors, Financial Planning, and Client Service Departments.
• Coordinate implementation priorities and ensure recommendations are properly assigned and tracked.
• Ensure planning and progress review action items and recommendations are executed efficiently and effectively.
• Monitor implementation progress and follow-through to ensure no planning recommendation falls through the cracks.
• Work with Integrator to remove bottlenecks that prevent execution.
• Monitor team capacity and workload distribution.

QUALIFICATIONS

• CFP® designation required.
• Bachelor’s degree required. Degree in Financial Planning, Accounting, Finance, or related field is preferred but not required.
• Strong tax planning knowledge required demonstrating ability to identify and integrate tax planning opportunities into comprehensive financial planning recommendations.
• 8–15+ years of comprehensive financial planning experience.
• Strong technology knowledge or ability to adapt quickly with key software used at firm including eMoney, Excel, and Wealthbox CRM.
• Leadership experience managing people, workflows, and planning processes reflecting strong project management and organizational skills
• Strong written and verbal communication skills.
• Additional credentials such as CPA, CPA/PFS, ChFC®, CLU®, EA, MBA, or similar are a plus.

KEY SUCCESS MEASURES

• Planning quality and accuracy.
• Timely completion of financial plans and progress reviews.
• Client service coordination, implementation, and execution.
• Reduction of single points of failure.
• Team development and retention.
• Process documentation and FBA adoption.
• Workflow efficiency and turnaround times.
• Successful integration of tax planning opportunities into client recommendations.

PROFESSIONAL ATTRIBUTES

• Client-first mindset.
• Strong leadership and accountability.
• High attention to detail.
• Collaborative and team-oriented.
• Operationally minded with a bias toward execution.
• Passion for planning excellence.
• Continuous learner.
• Technology-forward and adaptable.
• Alignment with Firm Values: Unwavering Dedication • Do the Right Thing • Collaboration • Positive Energy