Job Description

Director of Villa Operations

The Director of Villa Operations leads all operational aspects of a luxury villa portfolio, ensuring Forbes-level service standards, exceptional guest experiences, and flawless housekeeping execution. This role requires a proven luxury hospitality leader with deep villa operations expertise and strong housekeeping oversight.
Key Responsibilities
● Maintain Forbes luxury standards across all villas and guest touchpoints.
● Lead quality assurance and ensure pristine villa presentation at all times.
● Drive team performance, accountability, and operational excellence.

Required Experience
● Mandatory: Experience in a Forbes-rated (4 or 5-Star) property.
● Mandatory: Proven Luxury Villa operations experience. ● International leadership experience
● Strong leadership background in Housekeeping (priority) and Rooms/Front Office.
● 8+ years progressive hospitality operations experience, including senior leadership.
● Strong financial and service recovery acumen.

About DC Global Talent Inc.

D.C. Global Talent Inc. is a boutique recruitment partner specializing in Hospitality and Foodservice across the Caribbean and the Americas. Since 2016, we've built a trusted reputation working with top-tier hotels in the industry.

Focused on our niche, we curate a network of exceptional talent and premier opportunities, driven by our team’s passion for hospitality and expertise in recruitment. We go beyond recruitment, delivering tailored solutions that integrate seamlessly with your organizational goals, acting as an extension of your HR efforts.

At the heart of D.C. Global Talent is our commitment to lasting partnerships. By building trust and expanding our network, we create transformative opportunities for both clients and candidates.

Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Toronto, CA

Year Founded

2016

Website

dcglobaltalent.ca

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