Job Description

Job Summary

Company: Live Nation Ireland Holdings Limited

Reports to: CEO

Direct Reports: Venue General Managers/Trainee General Managers

Working hours: Full-time

Job Type: Permanent

Role Description

The Director of Venue Operations is responsible for driving operational excellence and consistency across Live Nation’s venue portfolio in Ireland, comprising venues ranging from 1,000 to 14,000 capacity, including 3Arena, Bord Gáis Energy Theatre, 3Olympia Theatre, Gaiety Theatre and Ambassador Theatre.

Skills and Experience

• Significant experience within multi-site hospitality, entertainment or venue operations.
• Leading and developing senior management teams.
• Strong operational and financial management capability.
• Excellent stakeholder management and communication skills.
• Passion for delivering exceptional fan experiences.

Key Responsibilities

Operational Leadership

• Develop standardised policies and procedures and ensure General Managers consistently implement them across all venues.
• Provide day-to-day support and guidance to Venue General Managers.
• Lead operational reviews to identify opportunities for continuous improvement in systems, processes and service delivery.
• Assist with new venue opening projects, including operational setup, team recruitment and coordination.

Financial and Commercial Performance

• Support Venue General Managers in improving profitability through operational excellence.
• Monitor operational and financial KPIs and support corrective actions where required.
• Work closely with the Finance team to monitor venue performance and support delivery of financial objectives.

People Leadership

• Partner with HR to deliver consistent management development and group training programmes across all venues.
• Lead, coach and develop Venue General Managers and senior venue leaders.
• Review organisational structures and develop succession plans for key operational roles.
• Support recruitment, performance management and talent development.
• Promote a culture of accountability, collaboration and continuous improvement.

Governance and Stakeholder Management

• Ensure compliance with licensing, health and safety, employment and regulatory requirements.
• Promote consistent governance and operational compliance across the venue portfolio.
• Act as the operational link between the CEO, Venue General Managers, central support teams and venue owners.
• Work closely with Finance, HR and other head office functions to ensure aligned ways of working.

Success Measures

• Consistent operational standards across all venues.
• Successful implementation of standard operating procedures.
• Improved labour efficiency and staffing effectiveness.
• Achievement of venue financial and operational KPIs.
• Strong succession pipelines and management capability.
• Consistent training programmes across the venue portfolio.
• High levels of compliance, employee engagement and fan satisfaction.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Monday 21st September 2026. We reserve the right to close applications at any time so encourage early application where possible.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.