Job Description

Job Location: Campus - Camarillo, CA 93012
Position Type: Full TimeEducation
Level: Master's Degree
Salary Range: $90,000.00 - $131,250.00 Salary
Job Category: Nonprofit - Social ServicesWage band range $90,000.00 - $131,250.00 annually. However, starting pay is ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. Position is eligible for bilingual pay incentive.
Under the guidance of the Regional Director, the Director of TYS oversees all aspects of direct care and supervision across the agency’s Transitional Youth Services/UpLIFT programs. This includes administrative, programmatic, and fiscal responsibilities such as assisting in hiring, training, and evaluating program staff; ensuring compliance with any applicable licensing or regulatory standards, county contract requirements, and agency policies; working with agency partners, families, and clients to ensure quality of care and supervision; and collaborating with agency leadership to develop and oversee program budgets and strategic planning.
The Director of TYS upholds Casa Pacifica's Standards of Behavior and embodies our core values of respect, integrity, compassion, and courage, helping to facilitate a positive living and learning environment.
DUTIES AND RESPONSIBILITIES (illustrated by typical activities):
Program Leadership & Operations
- Ensure program philosophy, service delivery, and operations align with the agency’s mission, vision, and values.
- Provide leadership and oversight for all aspects of TYS/UpLIFT operations, including client safety, supervision, and program growth.
- Ensure youth have consistent access to therapeutic services, independent living skills development, and community-based resources.
- Provide milieu observation and feedback related to the cottage and program environment.
- Lead program development and continuous improvement efforts, including implementation of new services, service modalities, and expansion of existing programs.
- Establish and maintain effective program systems, structures, policies, and procedures to enhance efficiency, effectiveness, and quality of services.
Staff Management & Development
- Oversee recruitment, hiring, training, evaluation, supervision, and termination of TYS/UpLIFT staff in collaboration with the Chief Human Resources Officer and Talent Acquisition.
- Ensure ongoing staff development through regular training, coaching, and performance feedback.
- Facilitate placement, supervision, and mentoring of practicum students and interns within the TYS/UpLIFT programs.
- Promote a positive, collaborative, and accountable work culture.
Oversight & Quality of Care
- Ensure effective, high-quality service delivery for assigned youth and families.
- Provide oversight of crisis prevention, risk assessment, and crisis intervention practices.
- Analyze and integrate outcome data to improve clinical services and program performance.
- Monitor and ensure achievement of defined outcomes and satisfaction levels for youth, families, and referring agencies.
- Part of the Programs on-call rotation
- Ensure documentation standards, billing practices, and quality assurance processes meet agency, payor, and regulatory standards, maintaining audit-ready records.
Compliance & Regulatory Oversight
- Ensure full compliance with Community Care Licensing (CCL), Medi-Cal, Department of Education, county contracts, and other applicable regulatory requirements.
- Serve as the primary liaison with CCL and other regulatory bodies, including oversight of incident reporting and regulatory communication.
- Monitors and ensures compliance with program grants.
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- Maintain accurate program data and reports, including census, incidents, and required regulatory documentation.
- Maintain confidentiality in all matters related to personnel, operations, and client information.
Collaboration & Community Engagement
- Interface with youth, families, and community partners regarding program activities, policies, procedures, and grievances.
- Review and respond to complaints in collaboration with the Quality Improvement Department.
- Collaborate with Admissions & Utilization Management on referrals, admissions, and discharges.
- Work closely with community partners, campus leadership, and internal program leaders to promote coordinated services and youth independence.
- Participate in TYS/UpLIFT-related conferences, coalitions, and state or professional associations.
- Represent the agency in the community with professionalism and leadership that advances the organization and the behavioral health field.
Financial & Strategic Management
- Provide financial leadership in collaboration with the Regional Director, including budget development, monitoring, and fiscal stewardship.
- Ensure staff productivity and revenue-generating activities meet or exceed established targets, as applicable.
- Support strategic planning efforts related to program sustainability, growth, and service excellence.
- Advocate for system-level improvements consistent with the agency’s service delivery philosophy.
- Grant writing experience preferred.
Other Duties
- Perform other duties as assigned to support agency operations and mission fulfillment.
EDUCATION and/or EXPERIENCE: Master’s degree in social work or related field with a minimum 5 years’ experience working with severely emotionally disturbed children/adolescents, including experience leading and supervising residential programs; OR equivalent combination of education and experience.
OTHER SKILLS AND ABILITIES: Ability to use various Microsoft software. Bilingual in Spanish, a plus, knowledge of regulatory and licensing requirements. Strong organizational, communication and leadership skills.  Strong human relations skills and excellent interpersonal skills.
Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, budgets, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, percentages, and ratios.  Ability to apply concepts of basic Algebra.  Ability to design and maintain a budget.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.
PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk, hear and smell.  The employee is occasionally required to sit.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Casa Pacifica Offers:
- Competitive Wages
- Comprehensive Benefits package, including 401k with up to 5% fully vested employer matching contributions made after first year of service
- Medical, Dental & Vision Insurance options
- Flexible Spending and Dependent care programs
- Excellent Training opportunities
- Education/Tuition Assistance programs
- Group Discount Pet Insurance
- Aflac Critical Illness, Accidental & Dental supplemental plan options
- Employee Assistance Program
- - Free Confidential Crisis Line 24/7 (365 days a year)
- - 4 face-to-face or telephonic sessions per issue, i.e.,
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- - - Stress, Anxiety, Depression
- - - Life transitions
- - - Grief and Loss
- - - Divorce
- - - Conflict Resolution
- - - Substance Abuse
- - - Work-Life Counseling
- - - Free Legal and Financial Consultations
- - - Identity Theft Recovery Services
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Casa Pacifica restores hope, enhances resilience, and strengthens community connections for children, young adults, and families.
We are a diverse and inclusive team providing excellent services to all our communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.
Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.