Job Description

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

The Director of the EY Learning & Development Design Studio will lead the transformation of the Studio into a modern, marketing-inspired, and GenAI-enabled creative hub that defines how learning is experienced across the Americas. This role sits at the intersection of learning strategy, creative excellence, and enterprise execution, with responsibility for shaping high-impact live and digital learning products that influence leaders, teams, and culture at scale.

As a senior leader within the Learning & Development ecosystem, this role translates enterprise priorities into compelling learning experiences—ensuring development offerings are aligned to firm strategy, consistently branded, and designed to drive real behavior change. The Director will serve as a thought leader for learner experience, elevating the quality, relevance, and impact of learning across the Americas while setting the standard for innovation, creativity, and experimentation.

This is a highly visible role requiring close collaboration with senior stakeholders, Centers of Excellence, and global partners, and offers a unique opportunity to redefine what world-class learning design looks like in a complex, matrixed organization.

Your Key Responsibilities

• Lead and evolve the Learning & Development Design Studio into a product-oriented creative function, shifting from process-driven execution to the development of differentiated live and digital learning products.
• Set the strategic vision for learner experience across the Americas, ensuring learning solutions align with enterprise priorities and reflect a cohesive brand and narrative.
• Build, lead, and scale a high-performing, multidisciplinary creative team, including digital designers, motion and 3D designers, and emerging creative roles as the function evolves.
• Champion the use of GenAI and emerging technologies to accelerate content creation, enhance personalization, and unlock new forms of learner engagement.
• Oversee the design and delivery of innovative live, hybrid, and digital learning experiences, with a strong focus on quality, storytelling, and measurable impact.
• Partner closely with senior L&D leaders, Centers of Expertise, and service lines to align development initiatives across the Americas and connect local execution to global priorities.
• Establish and uphold design, quality, and experience standards across all learning products, ensuring consistency, accessibility, and excellence at scale.
• Act as a steward of the Studio’s brand, messaging, and creative reputation across the firm.
• Recruit, develop, and inspire creative talent, fostering a culture of experimentation, continuous improvement, and proactive idea generation.
• Guide resource planning and capability investment for the Design Studio, ensuring capacity and skills evolve in line with enterprise needs.

Skills and Attributes for Success

• Proven senior leadership experience within a design studio, creative agency, media organization, or innovation-led environment—not a traditional learning or HR function.
• Demonstrated ability to lead enterprise-scale creative transformation, balancing strategic vision with hands-on execution.
• Strong grounding in learning science, human-centered design, and digital product development, with a clear point of view on what drives meaningful behavior change.
• Deep curiosity and practical expertise in GenAI and emerging technologies, with experience applying them to creative or content-driven work.
• Track record of building, mentoring, and inspiring multidisciplinary creative teams in complex, matrixed organizations.
• Ability to influence and partner with senior stakeholders, translating enterprise priorities into compelling creative outcomes.
• Strong storytelling, brand, and narrative instincts, with an eye for detail and quality.
• Comfort operating with ambiguity, scaling innovation, and continuously evolving the function to meet future needs.
• Recognized as a thought leader and connector, able to articulate strategy, inspire confidence, and represent the Design Studio across the firm.
• 15 years of related experience
• Advanced degree or equivalent experience

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $203,800 to $369,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $244,500 to $420,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com