Job Description

Job Location: CHENAL - REMOTE - Little Rock, AR 72211
Position Type: Full TimeEducation
Level: 4 Year Degree
Travel Percentage: Negligible
Job Category: Information TechnologyJob

Summary:
The Director of Technology Governance & Resilience serves as the central owner of the bank’s technology governance framework, including third-party risk management, change management (CAB), incident response, vendor oversight, and business continuity planning.
This role ensures the bank maintains an examiner-ready posture across all governance domains and aligns technology operations with FFIEC guidance, enterprise risk management, and board reporting expectations.
Primary Responsibilities:
The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned.
- Own and manage Third Party Risk Management (TPRM) program
- Facilitate Change Advisory Board (CAB) and enforce change governance controls
- Lead Incident Response program, including testing and post-incident reviews
- Own Business Continuity Planning (BCP), including annual testing and updates
- Provide oversight of vendor management and third-party lifecycle
- Develop governance policies, procedures, and standards
- Deliver reporting to IT Steering Committee, ERM, and Board-level committees
- Coordinate with CRO/ERM on enterprise technology risk
- Lead audit and regulatory engagement for all governance functions
- Serve as primary contact for regulatory inquiries related to technology governance

Supervisory Responsibilities
- Oversee a team of 3-5 individuals
Skills and

Qualifications:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- Bachelor’s degree in IT, Risk Management, Business, or related field
- 8+ years in risk management, governance, or resilience roles
- 3+ years in leadership
- Strong knowledge of FFIEC, regulatory expectations, and banking risk frameworks
- Experience with TPRM, BCP, IR, and change management processes
- Strong communication and executive reporting experience
- Certifications: CISA, CRISC, CBCP, or equivalent
- Experience supporting regulatory exams
- Vendor risk and program design experience
- Familiarity with banking technology and core platforms
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
-  While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 15 pounds.
- Specific vision abilities required by this position include, close vision, and the ability to adjust focus.
Mental Requirements:
- The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.
Offered Benefits:
- Medical
- Dental
- Vision
- Employer Paid Life Insurance
- Supplemental Life Insurance
- Employee Stock Program
- 401K

QualificationsSkills and

Qualifications:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- Bachelor’s degree in IT, Risk Management, Business, or related field
- 8+ years in risk management, governance, or resilience roles
- 3+ years in leadership
- Strong knowledge of FFIEC, regulatory expectations, and banking risk frameworks
- Experience with TPRM, BCP, IR, and change management processes
- Strong communication and executive reporting experience
- Certifications: CISA, CRISC, CBCP, or equivalent
- Experience supporting regulatory exams
- Vendor risk and program design experience
- Familiarity with banking technology and core platforms
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
-  While performing the duties of this job this individual is regularly required to stand for long periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to 15 pounds.
- Specific vision abilities required by this position include, close vision, and the ability to adjust focus.
Mental Requirements:
- The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.