Job Description

This role is fully remote with very generous benefits. Our client believes in taking care of their employees lead to better outcomes which is why a majority of their employees have been there for over 4 years some even over 10 years.

ARE YOU READY TO TRANSFORM HOW GLOBAL SUPPLY CHAINS OPERATE?

Our client is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations.

They're investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is not to build a SaaS product, but to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers.

They are in the middle of a major transformation:

• Migrating to a Salesforce-centered architecture
• Modernizing core operational systems and workflows
• Introducing automation and data-driven decision-making across the business
• Enhancing client experience through improved visibility and system capabilities

Culture

The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers.

Company values:

• Ownership and accountability
• Collaboration and transparency
• Respect and openness
• Builders who take initiative

Benefits

• Performance-based bonus (5%)
• Profit sharing (10% of company profits distributed annually)
• 401(k) with company match (traditional and Roth options)
• Comprehensive benefits package covering health, retirement, insurance, and financial wellness support
• Flexible, employee-first perks including generous PTO, mental health days, remote work flexibility, and team-driven culture initiatives
• Opportunity to shape a company-wide technology strategy

Our client is hiring a Director of Technology to lead the evolution of its technology ecosystem and support the company’s next phase of growth. You will be responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience.

The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment. You will own and improve end-to-end operational workflows, not just systems, across logistics execution, tracking, and customer delivery. Your focus will be on building scalable systems that drive measurable business outcomes.

Responsibilities

• Own and lead the company’s technology roadmap and digital transformation initiatives.
• Manage and mentor a small technology team.
• Improve logistics workflows, operational systems, and business processes.
• Lead integrations across TMS, CRM, operational, and customer-facing systems.
• Act as the bridge between technology, operations, commercial teams, and leadership.
• Drive automation, AI, and data-driven operational improvements.
• Support architecture, workflow, and system design decisions across the business.

Qualifications

• 7-12+ years of experience in technology leadership within logistics, freight forwarding, or supply chain environments.
• Strong leadership presence and ability to operate as part of a senior leadership team.
• Experience leading teams and owning technology strategy in lean, fast-moving companies.
• Must be able to bridge technology, operations, commercial teams, and leadership in a highly collaborative way.
• Strong ability to communicate complex technical concepts clearly to non-technical stakeholders.
• Deep understanding of workflows, integrations, and systems architecture within logistics or freight forwarding environments.
• Hands-on experience improving or building logistics systems and operational processes.
• Experience with TMS, CRM, Salesforce, customer-facing platforms, or similar operational systems.
• Comfortable balancing strategic thinking with practical execution.

Additional Information

Interview Process

We value thoughtful hiring and long-term fit. The interview process includes:

• Initial conversation with our team
• Direct conversation with the CEO
• Leadership interview (3-person panel interview)
• Competency-based exercise

About SaaS Talent

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Reach out to us at www.saas-talent.com to learn more about how we can help you

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