Carter Creek Winery Resort & Spa

Director of Tasting Room and Wine Club Operations

Carter Creek Winery Resort & Spa  •  $95k - $105k/yr  •  Temecula, CA (Onsite)  •  4 days ago
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Job Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Tuition assistance
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an accomplished Director of Tasting & Wine Club Operations. This leadership role oversees the Tasting Room, Wine Clubs, Gift Shops, Online Stores, and member experienced across both luxury winery properties.

As Director, you will be responsible for developing and executing strategies that elevate guest experiences while maximizing whine club growth, retail sales, and operational excellence.

Key Responsibilities:
  • Lead all Tasting Rom and Wine Club operations for South Coast Winery Resort & Spa and Carter Estate Winery and Resort.
  • Develop strategies to increase wine club membership, retention, and positive net growth.
  • Drive tasting room sales, retail performance, and overall profitability.
  • Create memorable guest and member experiences that build brand loyalty.
  • Recruit, coach, mentor, and develop high-performing leadership teams.
  • Design and implement innovative Wine Club programming, member events, and exclusive experiences.
  • Partner with Marketing to execute promotions, member communications, and seasonal campaigns.
  • Analyze sales trends, KPIs, and operational reports to identify opportunities for growth.
  • Oversee budgets, forecasting, inventory controls, and department performance.
  • Build strong relationships within the local community and wine industry while serving as an ambassador for both brands.
  • Foster a culture of accountability, teamwork, service excellence, and continuous improvement.
What We're Looking For:
  • Bachelor's degree or equivalent combination of education and experience.
  • 4+ years of progressive leadership experience in winery operations, hospitality, luxury retail, or wine club management.
  • Extensive knowledge of wines, wine club operations, tasting Room management, and hospitality sales.
  • Proven success increasing revenue, membership growth, and customer retention.
  • Strong leadership, coaching, and team-building skills.
  • Experience managing multiple departments and cross-functional teams.
  • Exceptional communication, organizational, and analytical abilities.
  • Ability to work a flexible schedule including weekends, holidays and special events.

Compensation: $95,000.00 - $105,000.00 per year

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.

Carter Creek Winery Resort & Spa

About Carter Creek Winery Resort & Spa

Carter Creek Winery Resort & Spa is a scenic resort in the heart of Texas Hill Country between Johnson City and Fredericksburg, Texas. Set amidst rolling hills and vineyards, it features 78 residential-style villas located steps from the vineyards, two tasting rooms serving award-winning wines, an outdoor pavilion hosting live music, a 24-hour fitness center, a spa and a heated seasonal outdoor pool. Carter Creek’s winery offers some of the region’s top varietals, and it’s the only winery in the region with an onsite microbrewery serving craft beer.

Its 16,000 square feet of flexible event space is ideal for the most essential business meetings for groups of 10 to 200. The property features state-of-the-art event technology and planning services – making it the ideal backdrop for conferences, business meetings, corporate retreats and more.

The stunning natural beauty of Carter Creek Winery Resort & Spa’s lush, manicured landscapes and acres of rolling vineyards is a magical location for indoor or outdoor weddings and lavish events. Accommodating everything from a small rehearsal dinner to an extravagant wedding reception, guests can indulge in vineyard vistas while celebrating in a relaxing, picturesque atmosphere complemented by famous Texas-friendly service.

For dining, Old 290 Brewery & Restaurant creates and serves tasty small-batch light ales such as pilsners and blondes, medium-bodied pale ales, brown ales and porters and stouts featuring local fruits that pair with hearty and bold Texas-style cuisine, emphasizing locally sourced ingredients.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Johnson City, Texas
Year Founded
2019
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