Job Location Painful Pleasures - Hanover, MD 21076 Salary Range $160,000.00 - $175,000.00 Salary/year
Body Art Alliance (BAA) is a global house of brands powering the world of tattooing, piercing, and body jewelry. From machines and inks to jewelry trusted by artists worldwide, our products fuel creativity, craftsmanship, and self-expression.
We move fast, think big, and care deeply about our people and our customers. Operational excellence matters here but so does culture, collaboration, and having fun while building something great.
The Opportunity
We’re looking for a hands-on, high-impact Director of Supply Chain & Distribution to lead our U.S. distribution operation in Maryland. This is a senior leadership role for someone who loves building strong teams, fixing what’s broken, scaling what works, and making operations hum.
You’ll own the full flow from forecasting and inventory to pick/pack/ship while partnering across the business to support growth, delight customers, and keep our artists stocked and inspired.
If you get energized by metrics, movement, people, and progress, and you want to lead in an industry that’s anything but boring, this role is for you.
What You’ll Do
Lead day-to-day distribution center operations (receiving, warehousing, fulfillment, shipping) with a relentless focus on accuracy, safety, and efficiency.
Own forecasting and SIOP, aligning supply and demand so the right product shows up at the right time.
Drive inventory accuracy, service levels, and cost discipline—without killing momentum or culture.
Build, coach, and level-up a team of supply chain and distribution leaders.
Establish KPIs, operating rhythms, and dashboards that people actually use.
Lead continuous improvement initiatives (Lean mindset strongly encouraged).
Partner closely with Procurement, Sales, Finance, Manufacturing, and external vendors.
Scale systems, processes, and infrastructure as the business grows.
Champion Lean Six Sigma principles across manufacturing & distribution operations to drive efficiency, quality, and cost savings
How We’ll Measure Success
Inventory accuracy ≥ 98.5%
OTIF ≥ 97%
Dock-to-stock within 24 hours
Shrink ≤ 0.2% | Picking accuracy ≥ 99.7%
Faster cycle times, stronger teams, happier customers
Who You Are
A proven supply chain / distribution leader with 10+ years of progressive experience.
Comfortable running a DC and thinking strategically about what comes next.
Strong in forecasting, inventory management, procurement, and logistics.
Data-driven, systems-savvy (ERP/WMS/TMS; NetSuite a plus).
A people-first leader who sets clear standards, gives honest feedback, and builds strong benches.
Experienced in continuous improvement (Lean / Six Sigma experience preferred).
Excited by fast-paced environments and not afraid to roll up your sleeves.
Willing to travel up to 30%.
Why BAA
You’ll lead in a creative, global industry that celebrates individuality and craftsmanship.
You’ll have real influence, real ownership, and a seat at the table.
You’ll work with a leadership team that values clarity, accountability, and culture.
You’ll help shape the future of how some of the most iconic brands in body art operate.
This is more than a supply chain role—it’s a chance to build something meaningful in an industry fueled by passion.
Body Art Alliance is a family of leading global brands that serve artists and customers in the beauty, cosmetic, permanent makeup, tattoo and body jewelry markets. BAA brings together world-class creative and innovative minds to propel our trusted brands and their products to the next level, so that our global broadline distribution capabilities can deliver them to artists everywhere. Whether we are designing the world’s first truly wireless machine, formulating vegan pigmented ink, developing threadless body jewelry or partnering with leading artists, innovation is at the center of everything we do.
