Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

As Director of Spa at The Park Gstaad, A Four Seasons Hotel, you will oversee all spa operations, wellness programming, and retail to deliver transformative guest experiences in our alpine luxury setting. This leadership role drives revenue growth, team excellence, and innovative wellness offerings aligned with Four Seasons standards.

What you will do

• Lead spa operations including treatments, fitness, wellness programming, and retail

• Develop and execute spa revenue strategies, memberships, and seasonal packages

• Recruit, train, and schedule multi-disciplinary spa therapy and fitness teams

• Ensure compliance with Swiss health regulations and Four Seasons treatment standards

• Drive retail sales through product knowledge training and merchandising

• Collaborate with F&B and Concierge for integrated wellness guest journeys

• Monitor KPIs including treatment revenue, retail sales, and guest satisfaction

• Innovate wellness programming tailored to alpine luxury guests (ski recovery, detox, longevity)

What you bring

• 5+ years leadership experience directing luxury spa operations

• Proven success driving spa revenue and retail performance in resorts

• Expertise in wellness trends, treatment protocols, and staff development

• Excellent leadership and communication skills (English fluency required combined with German or French, additional languages advantageous)

• Familiarity with luxury service standards

• Swiss passport, EU passport, or current Swiss work permit required (Swiss regulations make this mandatory for employment)

What we offer:

• Competitive salary and comprehensive benefits

• Employee meals and uniform laundry service

• Monthly Employee Recognition Program

• Global career growth opportunities through Task Forces and Transfers

• Employee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)

Schedule & Hours:

• Full-time position with flexibility for evenings, weekends, and holidays per seasonality

• Typical opening times: June-September (summer), December-March (winter)