Job Description

· Supervises all on-site staff, including Community Managers

· Align team with company mission and values

· Responsible for client retention and satisfaction

· Ensures lifestyle programming is effective

· Responsible for staff planning, decision-making, facilitating and process improvement

· Provides regular performance feedback, develops subordinates’ skills, and encourages growth

· Delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities

· Advise team members and clients on financial strategies and other financial decisions

· Ability to review and assess clients' assets, liabilities, and overall financial conditions

· Ability to effectively manage teams

· Assist the Board of Directors with action items and to-do-lists

· Attend and conduct Board of Director meetings where necessary

· Quality control supervision over all manager activities

Qualifications

4-6 years’ experience managing single-family communities and condominium associations
•Strategic thinking and visionary leadership
•Ability to motivate a workforce
•Ability to build and maintain relationships
•Effective management and delegation
•Effective decision-making skills
•PR and Presentation skills
•Understand a multi-faceted business operation
•Negotiation skills
•Creative problem solving and conflict resolution

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com