Job Description

The Director of Security and Transportation will direct and coordinate the activity of the Security & Risk Department, including overseeing Transportation, Facilities & Audio Visual resulting in an efficient, economical and regulatory compliant operation, while ensuring the delivery of exceptional customer service by the Security, Transportation, Facilities, and A/V teams.

• Oversees: safeguarding of assets transported to and from Casino Tables, Slots and Cashier departments; Project 21 enforcement requiring patrons to be at least 21 years of age for admission to building and Emergency Management programs.

• Supervises all investigations conducted by Security personnel.

• Ensures the delivery of exceptional customer service by Security and Transportation personnel.

• Responsible for the overall security of the property including, but not limited to, the following: the enforcement of the law and other rules and regulations; the physical safety of patrons and employees and the protection of patrons and company property from illegal activity; the detainment for probable cause of persons that may be involved in illegal acts for the purpose of notifying law enforcement or State authorities, in compliance with the Louisiana Gaming Act and Regulations, which prohibits cheating or swindling in gaming; the recording of any and all unusual occurrences within the property, for which an assignment of Security personnel is made.

• Oversees: vehicle damage/theft complaint reports in conjunction with the Risk Management Department.

• Formulates and administers operational and budget procedures for Transportation Department.

• Implements employee training and responsibilities for assigned areas.

• Implements an energy conservation and awareness program.

• Develops and applies Preventive Maintenance programs for all equipment.

• Cross-trains managerial/supervisory staff in all phases of mechanical plant operations.

• Tracks all utility and operational costs.

• Oversees all Consultants & Contract Services and manages all construction projects

• Works closely with Design & Construction Department on projects over $250,000.

• Maintains operational control over staff.

• Coordinates maintenance of property vehicles with Transportation.

• Ensures transportation staff behavior and appearance are in compliance with established policy.

• Ensures that customers’ problems/complaints are handled in an effective, courteous manner.

• Acts as a role model to other employees and always presents oneself as a credit to Caesars and encourages others to do the same.

• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• College degree in law enforcement or related field is preferred.

• Administrative, leadership, investigative, customer service and public speaking skills are required.

• Strong oral and written skills are essential.

• Must have three years supervisory or command experience in law enforcement or security area.

• Must possess investigative and communication skills.

• Must have knowledge of gaming regulations and company internal controls are preferred.

• Must agree to a criminal history check.

• Must possess valid Louisiana Driver’s license.

• Must be able to get along with co-workers and work as a team.

• Must present a well-groomed appearance.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

• Must be able to maneuver to all areas of the casino.
• Must be able to lift up to 25 pounds and carry up to 25 pounds.
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and run on level surfaces, as well as up and down stairs.
• Must have the ability to listen, solve problems, negotiate, use collaboration skills and give oral and written instructions.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.

Gaming Permit: Non Key

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.