Job Description

Schedule: Full time, Days.

Main Function:

• Primarily responsible for maintaining a safe and secure environment. Manage the administrative, fiscal and operational aspects of the security and switchboard functions of the Health System. Collaborates with the Director of Infection Prevention in the development, maintenance and coordination of activities for the System–wide Emergency Preparedness Program to ensure maximum effectiveness and efficiency for patients, families and associate safety.

Job Specific Competencies:

• Demonstrates skill in managing people, processes, programs, budgets, schedules, conflicts and information.
• Has knowledge of laws, regulations, principles and practices related to security and telecommunication operations.
• Has a proven ability to handle upset and potentially violent patients, visitors and associates.
• Manages the security and telecommunications staff to deliver superior service to the facility.
• Performs routine policy and procedure reviews to maintain the highest level of preparedness as related to security and telecom operations.
• Ensures that security guards, telecommunications, and emergency preparedness staff are adequately trained, equipped, and motivated so that the mission of the two departments can be accomplished in a safe, timely, and cost-effective manner.
• Demonstrates the ability to lead independently, exhibits flexibility in decision making, prioritize efforts according to the System’s Vision, Mission and Values, and maintains collaborative working relationships with other departments.
• Actively guards the confidential information including, but not limited to, patients, associates and the Health System.
• Tracks, analyzes and improves key parameters such as security incidents, accidents, patient watches, cost, schedule compliance, code calls, etc.
• Maintains safety, health, and environmental policies and procedures.
• Ensures city, county, state, and federal regulations relating to security operations are met at all times.
• Manages the health system’s key-swipe badge access program, including the assignment, modification, auditing, and deactivation of access privileges across all locations with collaboration with Associate Services.
• Supports investigations; collects and preserves video evidence in collaboration with Associate Services for employee related situations.
• Actively guards the confidentiality of sensitive information including but not limited to the patients, staff and the health system.

Requirements:

• NYS Licensed Security Guard or police/peace officer exemption
• A valid New York drivers’ license with a good driving record.

Education and Experience:

• Bachelors’ Degree required, Masters’ preferred.
• Five (5) year’s progressive management in law enforcement with experience with program planning, supervision and development of staff, and fiscal responsibilities preferred.

Pay Range: $90,000 - $125,000 salary

Starting Pay: Based on experience

Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply.