Job Description

Crowne Plaza Queenstown is located on the shores of Lake Wakatipu in the heart of New Zealand's South Island. At Crowne Plaza Hotels and Resorts, we embrace the new world of business travelers who want a hotel (and a hotel team) that understands and supports them, helping at every turn.

We are looking for a commercially driven Director of Sales & Marketing to lead our sales strategy and drive revenue growth.

Your day-to-day

You will be responsible for:

• Developing and executing strategic sales plans to drive revenue and market share.

• Leading and mentoring the Sales team, Marketing Coordinator, and Reservations team to achieve business objectives.

• Building and maintaining strong relationships with corporate, group, leisure, and travel partners.

• Identifying new business opportunities and growing existing accounts.

• Working closely with Revenue Management, Marketing, and Operations teams to maximise commercial performance.

• Monitoring market trends and competitor activity to identify opportunities for growth.

• Managing sales-related budgets and ensuring effective allocation of resources to achieve commercial objectives.

What we're looking for

• Proven experience in hotel sales. Prior experience as a BDM, BDD, DOS or DOSM is preferred

• Strong commercial acumen and a track record of delivering results.

• Excellent communication, negotiation, and relationship management skills.

• The ability to lead, motivate, and develop high-performing teams.

• A passion for hospitality and delivering exceptional guest experiences.

• Flexibility to attend after work functions and travel outside of Queenstown for work.

What we offer

Join our extraordinary world and experience a place where you can be yourself, have a flexible balance, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits including:

• Access to IHG One Pass - Generous Hotel Room Discounts & 50% off Food & Beverage worldwide

• A carpark at the hotel

• Meal on shift provided

• Flexible work options

• Paid day off for your birthday leave

• Enhanced parental leave

• Flexible work options

• Proactive health days

• Lifelong development program and the opportunity to work in one of our 6,000 hotels!

• IHG career milestone celebrations

At IHG Hotels & Resorts, we are proud to be an equal-opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law