Job Description

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service motto.  

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 

Job Description

Does the challenge of accelerating revenue and expanding market share for our hotels in Oslo and Bergen inspire you? Do you excel in sales coaching and are you ready for a new leadership role?

Then you might be the person we are looking for, as we are currently looking for a Director of Sales, covering Eastern Norway & Bergen, to join our vibrant team!

ABOUT THE POSITION:

As the Director of Sales, you will lead, mentor, and oversee the sales team operating in Oslo and Bergen. Your primary goal will be to ensure robust commercial performance across corporate transient, meetings & events, governmental business, and air crew segments for some of our largest hotels in these vibrant locations.

You will be responsible for a team with assigned account portfolios, in addition to your own client portfolio. As Director of Sales, you have to understand the potential and individual needs of each hotel, to develop and implement sales strategies. You will be a key sales support and communicator for both internal stakeholders and external partners to support the overall commercial strategy of the company. In addition to running your own team, you will be working in partnership with other revenue generation functions.

The position is based in our Area Support Office in Oslo.

ROLE & RESPONSIBILITIES:

• Create and implement initiatives for all assigned hotels that will deliver and increase revenues
• Recruitment, training, coaching and management of account managers in own team
• Direct all sales activities within your designated geographical area to ensure that account managers meet their sales objectives
• Set specific commercial goals that are measurable and drive profitable market share
• Regularly conduct performance reviews of account managers to ensure targets and sales objectives are being met
• Work with key internal stakeholders to provide strategic input and direction into the successful delivery of hotel, region, area business and revenue plans
• Produce, implement and monitor action plans to ensure the overall commercial objectives are achieved
• Produce sales reports and forecasts
• Implement and manage an effective account management strategy, ensure that account plans are updated and visible to the wider internal community
• Prepare and conduct the annual renegotiation of customer agreements for own account portfolio
• Identify and coordinate pursuit of new sources of potential business
• Support the Meetings & Events department in following up on outstanding enquiries and recovery of lost business (where required)
• Participate in commercial meetings when needed
• Develop and maximize potential of own portfolio of new and managed accounts

Qualifications

• Strong at people leadership, management and sales coaching
• Excellent communicator and fluent in Norwegian and English – written and verbal
• Commercial understanding of the market, the industry and customers in the region
• Consultative selling skills and business case orientation
• Hotel and Meetings & Events background is an advantage
• Experience with CRM systems like SAP Sales Cloud and hotel systems, as well as Microsoft Office
• Multiple markets and multi-property organisation experience
• Well organised with the ability to plan and manage own workload
• A good active listener, with the intuition to recognise and act on potential sales opportunities.
• High achievement drive with a proven track record of delivering results
• Customer driven with a proven ability to build long term relationships with a wide variety of customers
• High level of commercial and financial awareness with an ability to recognise opportunities for profitable business.

Additional Information

Start date: As soon as possible.

We will be conducting interviews for this position soon on an ongoing basis, so we encourage you to apply as soon as possible.

The role reports to the Country Director of Sales Norway & Iceland whom is based in the area office in Oslo.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development - helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.