Job Description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

We are seeking an accomplished Director of Sales Development to lead and scale our sales development organization across a diverse and growing business. This senior sales leader will own the strategy, structure, performance, and evolution of the Sales Development Representative (SDR/BDR) function, building a predictable pipeline engine that supports the company's growth objectives.

The ideal candidate combines strategic leadership with operational excellence and has a proven track record of building high-performing sales development teams in complex, fast-paced environments. You will partner closely with Sales, Marketing, Revenue Operations, and executive leadership to optimize pipeline generation, improve go-to-market execution, and drive sustainable revenue growth.

Sales Development Strategy

• Develop and execute the sales development strategy aligned with company growth objectives.

• Design coverage models, territory strategies, account segmentation, and operating frameworks that maximize pipeline generation.

• Build a scalable and predictable demand generation engine across a complex business environment.

• Define and continuously improve SDR/BDR processes, methodologies, KPIs, and performance standards.

• Identify opportunities to expand reach, improve efficiency, and unlock new sources of pipeline growth.

Leadership & Talent Development

• Lead, coach, and develop a high-performing sales development management team.

• Foster a culture of accountability, collaboration, continuous improvement, and measurable results.

• Recruit, onboard, and retain top-performing sales development talent.

• Establish clear career paths and development opportunities for SDRs, team leads, and managers.

• Create consistent operating standards while enabling teams to execute effectively within their respective markets.

Pipeline & Revenue Growth

• Own sales development pipeline targets and overall performance.

• Define success metrics across meetings generated, qualified opportunities, conversion rates, pipeline contribution, and business impact.

• Analyze funnel performance and implement initiatives that improve productivity and conversion efficiency.

• Partner with Sales Leadership to ensure effective lead qualification, opportunity creation, and pipeline progression.

• Drive programs that improve outbound prospecting, inbound conversion, account-based engagement, and multi-channel outreach effectiveness.

Cross-Functional Partnership

• Partner with Marketing to align demand generation, campaign execution, lead quality, and follow-up processes.

• Collaborate with Revenue Operations on forecasting, reporting, territory design, technology strategy, and analytics.

• Work closely with Sales Leadership to ensure sales development priorities support broader revenue objectives.

• Partner with Product, Customer Success, and other stakeholders to refine market messaging and identify growth opportunities.

• Provide executive leadership with insights on pipeline health, market trends, and business performance.

Technology & Operational Excellence

• Evaluate and optimize the sales development technology ecosystem, including CRM, engagement, enrichment, intent, and analytics platforms.

• Leverage data to identify trends, productivity gaps, and opportunities for improvement.

• Establish scalable reporting, dashboards, and operating cadences.

• Promote experimentation and innovation in messaging, outreach methods, and pipeline generation strategies.

Success in this role will be measured through:

• Qualified pipeline generated

• Pipeline contribution to revenue growth

• Meeting and opportunity creation

• Lead-to-opportunity conversion rates

• SDR/BDR productivity and attainment

• Pipeline coverage and forecast accuracy

• Speed-to-lead performance

• Rep ramp time and retention

• Team attainment against targets

• ROI and effectiveness of sales development programs

• 10+ years of experience in sales, business development, sales development, or revenue leadership.

• 5+ years leading high-performing SDR/BDR organizations.

• Demonstrated success building and scaling sales development teams in a complex, high-growth environment.

• Strong understanding of enterprise B2B SaaS, technology, or similarly sophisticated sales motions.

• Proven ability to develop and execute pipeline generation strategies that drive measurable business outcomes.

• Experience leading managers and distributed teams.

• Strong analytical mindset with the ability to translate data into actionable business decisions.

• Experience with CRM platforms, modern sales engagement technologies, and outbound sales methodologies.

• Outstanding communication, executive presence, coaching, and stakeholder management skills.

• Ability to operate effectively across functions, teams, and business priorities.

• Up to 20% Travel Requirement – Domestic and International

• Experience scaling a sales development organization through periods of growth and transformation.

• Experience supporting large, multi-segment sales organizations.

• Familiarity with account-based marketing and enterprise prospecting strategies.

• Experience implementing or optimizing sales engagement and revenue intelligence platforms.

• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.

What we offer:

• Work location is Hybrid to our office in Midtown Tampa, FL or Austin, Texas.

• Competitive compensation and bonuses

• Flexible PTO and paid holidays

• 401(k) with employer matching

• Comprehensive Health insurance package including 100% employer-paid medical coverage

• Up to 12 weeks of Parental Leave

• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

• Open door policy and business casual dress code

• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.