About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.
Join our AAA Five Diamond property in Central Florida!
The Opportunity:
Director of Sales
TheDirector of Salesleads theresortsales efforts anda team of seasoned Group Sales Managers. Serving as the inspirational leader, the DOS will lead the sales department in allfacetsKey areas of emphasis includepeopleleadership skills, maximizing hotel revenues, marketing, salesdevelopmentand strategic planning. This role will report to the Commercial Director.
What You’ll Be Doing
Oversee group strategy and directs group sales team of Four Seasons Resort Orlando at Walt Disney World Resort
Generate awareness for resort through direct phone sales; direct sales calls, tradeshows and networking groups.
Work closely with sales and marketing teams to uncover, solicit and confirm business required to meet budgeted property goals
Develop and implement a sales strategy to effectively manage all the different sales segments and channels; utilize on-property sales resources and leverage property sales engines to deliver results.
Strategically evaluates and makes decisions based on data. Identify changing market conditions and introduce appropriate changes in sales strategy
Active participation in regular Forecast preparation
Assist in the development of the annual commercial plan, ensure projects are executed for all market areas as stated in the hotel commercial plan with emphasis on increasing sales and profitability
Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
Demonstrate ability to optimize revenue performance through data‑driven strategy pricing and analysis.
Proactively develops and maintains effective relationships with internal and external key stakeholder groups. Works with operations department heads to ensure sales strategies are aligned with the overall hotel plan.
Create and execute account plans for assigned market territory to ensure maximum revenue and budgeted targets are achieved.
Conduct sales calls, prospecting calls, site inspections, and entertainment in the assigned
Effectively manage communication with Four Seasons Sales Offices maintaining regular dialogue
Translates strategy into specific business actions and individual accountabilities that achieve results
Assign clear accountability to team members, and monitor implementation to assure success and accountability for results
Set annual goals to roles with sales incentive across segments, including catering
What You Bring
A high degree of independent judgement and discretion on decision making and managing confidentialpropertyinformation
A minimum of fiveyearsof Luxury Hotel Group Sales and at least two years in a leadership role
College Degree Graduate (4 years or equivalent)
Strong and effective interpersonal skills, outstandingcommunicationand presentation skills;
Proven relationships in the luxury industry
Excellent communications skills (verbal and written),a strong senseof quality and a creative mind set
A self-starter that can multi-task and prioritize
Travel –as needed andgenerally nomore than 10%
What We Offer
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Inclusive and diverse employee engagement events all year-round.
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits package
Medical Insurance after 30 days of employment
Employer-paid Dental and Vision insurance
401(k) and Retirement Plan Matching
Employee Assistance Program
And so much more!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com.
