Job Description

The Element by Westin Calgary Downtown and Concord Hospitality are seeking a driven and strategic Director of Sales (DOS) to lead our sales efforts and elevate our market presence. The ideal candidate is a service-focused, highly motivated, and collaborative leader with a strong understanding of customer relationship development, business prospecting, and sales team leadership.

As a Concord Leader you will be responsible to:

·Inspire greatness in your team.

·Encourage and support team members to reach their full potential.

·Create a work environment that is a Great Place to Work for all.

·Lead with integrity, transparency, respect, and professionalism.

·Care for your team and their families.

Key Responsibilities

• Deliver exceptional customer service at all times, upholding Concord’s service-first culture.
• Develop and implement sales strategies to drive revenue growth in both existing and new markets.
• Foster and maintain strong business relationships with current and prospective clients.
• Stay informed about industry trends and competitor activity to identify new business opportunities.
• Oversee and guide all sales and marketing efforts, including advertising, public relations, and administrative reporting.
• Align sales initiatives with the hotel’s Marketing Plan, setting clear goals and strategies.
• Effectively manage time, prioritize tasks, and meet deadlines in a fast-paced environment.

Qualifications

• Minimum of 3 years of prior Director of Sales experience in the hospitality industry.
• Proven ability to lead, inspire, and manage high-performing sales teams.
• Strong communication and interpersonal skills, both written and verbal.
• Excellent organizational and analytical abilities, with a focus on financial and competitive data.
• Familiarity with Marriott systems and brand standards is highly desirable.
• Local market knowledge preferred.

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”