Job Description

Our client, a residential mortgage company is seeking an experienced and strategic Director of Sales to lead the sales organization.

This role is responsible for building and managing a high-performing sales team, executing growth strategies, creating training programs, setting goals, monitoring performance, and ensuring consistent production across all channels.

The ideal candidate is a driven sales leader with strong communication skills, analytical ability, and a passion for developing people.

Responsibilities:

• Develop and execute a comprehensive sales strategy aligned with company growth targets.
• Identify new market opportunities, channels, and partnerships to expand production.
• Implement processes and best practices that improve efficiency, lead conversion, and closing rates.
• Recruit, interview, and hire Loan Officers, Branch Managers, and sales support staff.
• Build a strong pipeline of talent and ensure onboarding success.
• Establish a positive and accountable sales culture focused on results and teamwork.
• Design and deliver training programs in sales techniques, product knowledge, compliance, and CRM usage.
• Provide ongoing mentorship, coaching, and performance development for all sales team members.
• Ensure that team members understand company products, guidelines, and pricing strategy.
• Set clear production goals, KPIs, and expectations for individual and team performance.
• Monitor metrics regularly and hold team members accountable through structured performance reviews.
• Develop action plans for underperforming staff and growth plans for top producers.
• Track daily, weekly, and monthly sales numbers and pipeline activity.
• Prepare detailed performance reports for executive leadership.
• Use data to identify trends, challenges, and opportunities for improvement.
• Create a high-energy, competitive, and supportive sales environment.
• Implement incentive programs, contests, and recognition systems to drive results.
• Promote teamwork, communication, and a customer-first mindset.

Qualifications:

• 5+ years of sales leadership experience.
• Proven success managing sales team and driving production growth.
• Excellent communication, coaching, and leadership skills.
• Data-driven approach with strong analytical and reporting ability.
• Experience with CRM systems, LOS platforms, and digital lending tools.
• Experience scaling a sales team.
• Background in developing training programs or sales playbooks.
• Ability to lead both in-office and remote sales teams.

Location: Monroe NY
Salary: $150K + commissions