Crescent Hotels & Resorts

Director of Revenue Strategy

Crescent Hotels & Resorts  •  New York City, NY (Onsite)  •  2 months ago
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Job Description

We are seeking an innovative and results-driven individual to join our team as a Property Director of Revenue Strategy This is a property-based leadership role, embedded within the hotel and integral to both day-to-day execution and long-term strategic success.

In this key role, you will be responsible for developing and executing revenue management and commercial strategies for an independent hotel. Your focus will be on driving revenue generation, optimizing market positioning, and maximizing profitability through close collaboration with property operations, sales, digital marketing, and finance teams.

The ideal candidate will have a strong background in commercial strategy, exceptional analytical skills, and the ability to lead teams toward achieving revenue growth and sustained business success.

Why NoMo SoHo, NYC

Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world.

As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. Newly acquired by Dan Hotels and slated for renovation in 2027, this is a fantastic opportunity to reestablish reputation and set a new course for NoMo SoHo.

Reports To:

General Manager, with a dotted-line reporting relationship to the Regional Vice President of Revenue.

Responsibilities:

  • Lead the development and execution of commercial and revenue strategies to drive revenue growth and profitability for the property.
  • Collaborate closely with property-level teams, including the General Manager, sales, marketing, operations, and finance, to align commercial strategies with the hotel’s overall business objectives.
  • Conduct in-depth analysis of key performance indicators (KPIs), market trends, and competitor pricing to identify opportunities and optimize strategies.
  • Utilize demand forecasting, booking trends, and historical data to optimize pricing, inventory allocation, and distribution channels.
  • Oversee the implementation of sales and marketing initiatives that complement revenue management goals and enhance the hotel's market position.
  • Establish and maintain relationships with distribution partners, OTAs, GDS, and other key channels to maximize visibility and revenue potential.
  • Develop strategies for group bookings, corporate accounts, and other key revenue-generating segments in collaboration with the property team.
  • Stay informed on industry trends, technological advancements, and emerging best practices to continuously refine strategies and drive performance.
  • Provide leadership and mentorship to the property’s commercial team, ensuring alignment with revenue and business objectives.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; advanced degree or certification preferred.
  • Proven experience in revenue management or commercial strategy within the hospitality industry, with strong leadership capabilities.
  • New York experience required.
  • Strong analytical and data interpretation skills with the ability to translate insights into actionable strategies.
  • Proficiency with revenue management systems (e.g., IDeaS), Opera/Opera Cloud, SynXis, and CRM tools.
  • Excellent interpersonal and communication skills, with the ability to influence cross-functional teams.
  • Strategic mindset focused on revenue growth, market share, and profitability.
  • Demonstrated ability to lead, mentor, and develop high-performing teams.
  • Adaptability in a fast-paced environment with the ability to lead change initiatives.
  • In-depth knowledge of revenue management principles and hospitality industry best practices.
  • Experience managing revenue strategy for an independent or boutique hotel.
  • Experience working in an environment that partners with a management company, asset management, and ownership teams.

Preferred Qualifications:

  • Multilingual proficiency relevant to the property's target market.
  • Strong project management skills with a track record of delivering complex initiatives.
  • Advanced proficiency with Opera PMS, SynXis CRS, and IDeaS RMS.

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we are a team of hospitality professionals dedicated to delivering exceptional guest experiences. As part of our team, you will have the opportunity to grow, thrive, and make a meaningful impact. We celebrate diversity and are committed to creating a workplace where everyone feels they belong.

You can expect:

  • Highly competitive wages
  • Exceptional benefit plans for you and your family
  • 401K matching program
  • Flexible scheduling for work-life balance
  • Employee discounts at Crescent-managed properties across North America

Join our team and start your journey where You Belong. We Care. Shine Bright with Crescent Hotels & Resorts.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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