Job Description

Overview

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Director of Revenue Management will oversee, analyze, and enhance Highmark's Revenue Management system in order to maximize revenue.

What Highmark can do for you:

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

Responsibilities

Essential functions include (but are not limited to):

• Create and critically analyze the operational and financial impact of the revenue management strategies
• Daily review of pricing recommendations and implementation in and outside of the systems output
• Regular communication (weekly, bi-weekly and monthly) with on-site and regional personnel, Asset Managers and Pricing Analysts related to pricing levels
• Provides monthly performance measurement analysis and reporting to senior management regarding
• Financial performance (revenue, effective rent and occupancy trends)
• Revenue Management adoption behavior including rate acceptance, lease compliance and shopping scores
• Leasing velocity and traffic behavior
• Market conditions (competitive landscape, new supply, macro economic factors)
• Assist in forecasting and budgeting revenue expectations at the property level based on recent leasing trends, rate performance and strategic initiatives
• Serve as liaison within Highmark operational personnel to ensure consistent communication regarding performance, property level and enhancement requests
• Data and configuration review for system initialization on sites
• Coordination of go-live training for new sites
• Ongoing education of Highmark associates regarding pricing practices and the Revenue Management System
• Participate in training and performance calls and meetings with on-site, regional and asset management personnel
• Train new team members (Property, Regional and Asset Managers and Leasing associates) to use Revenue Management System including turnover training when needed
• Work with internal leasing training team to ensure proper adoption of the leasing process
• Provides management with ad hoc strategic analysis and recommendations, as necessary.
• Performs other duties as assigned by VPO

Qualifications

Qualifications:

• Bachelor’s degree in Business, Accounting or Finance. MBA, a plus.
• Superior analytical and interpersonal skills.
• Excellent verbal and written communication/presentation skills.
• Highly proficient computer skills in Microsoft Excel and PowerPoint. Moderate MS Word skills.
• Solid experience with Yieldstar Revenue Management system.
• Understanding of financial mathematics, statistics, financial statements and budgeting.
• Ability to manipulate large sets of data.
• Strong work ethic, self-starter, team orientation and acute attention to detail.
• Ability to work under tight timeframes and balance multiple assignments.
• Must have ability to effectively manage associates, in addition to strong leadership and interpersonal skills.

#CORP

Req. ID: 2026-10052