Job Description

Pullman & Mercure King George Square is a vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers. Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms. The hotel also features the amazing and extremely popular venues of Goldfinch Restaurant and Street Cafe, Sixteen Antlers Rooftop Bar as well as KG Sports Bar.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a senior role with scope for real impact and growth possibilities for an ambitious applicant. Make it your next move.

We are looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology as we roll it out across our global operations.

As Director of Revenue Management, you will lead a team of 3, working together to optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies for our hotels, collaborate with the executive team on long-term business plans, develop our revenue community of practice internally and externally, and identify and inspire talent growth. You will prioritize recognition, comprehensive support and career development amongst your team, and receive the same in turn as you grow your career as a Heartist.

In this role you will

• Lead the revenue management team and develop robust revenue strategies.
• Support the executive team on long-term business plans and manage the revenue management budget process.
• Lead weekly Revenue Management meetings providing insights based on reporting data.
• Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.
• Conduct regular performance reviews and optimize pricing and inventory.
• Mentor, coach and develop junior team members in revenue management practices.
• Drive initiatives to enhance guest satisfaction and sustainability efforts.
• Collaborate with sales, finance, and front office teams to achieve revenue goals.
• Ensure reservations are optimized by coordinating with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Develop an evolving culture of understanding and best practice in the changing distribution landscape, including online travel agencies and distribution networks.
• Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.

Qualifications

To be successful in this role you will have:

• 3-5 years of experience in senior revenue management roles.
• Proven leadership and team management skills, with a track record of getting the best out of people and driving high-performance.
• Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.
• Advanced knowledge of revenue management principles.
• IDeaS Revenue Management Platform experience highly desirable.
• In-depth knowledge of the distribution landscape, online travel agencies, and emerging market trends.
• A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.
• Being curious & open-minded

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Benefits Your Way:

• Competitive salary and performance-based bonus.
• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability, including Accor’s Revenue Management Academy certification.
• Work with sector-leading IDeaS revenue management platform

Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, we support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS