Director of Revenue Cycle Management
Location: Indianapolis, IN Classification: Exempt Reports To: Executive Director
The Director of Revenue Cycle Management provides strategic and operational leadership for the organization’s full revenue cycle. This role is responsible for optimizing financial performance through the implementation of best practices, ensuring regulatory compliance, and driving continuous improvement across all revenue cycle functions.
Key Responsibilities
Revenue Cycle Leadership
•
Lead and oversee all aspects of the revenue cycle, including front-end operations, billing, collections, and payer relations
•
Develop and implement strategies to improve revenue cycle performance and financial outcomes
•
Champion continuous process improvement initiatives across the organization
•
Ensure compliance with all regulatory, billing, and payer requirements
Front-End Operations Oversight in Partnership with the COO
•
Ensure workflows and office policies support optimal revenue cycle performance
Business Office Management
•
Provide leadership, supervision, and support to the Business Office Manager (BOM)
•
Ensure all revenue cycle activities are accurate, compliant, and completed within established timelines
•
Support professional development, training, and performance management of business office staff
Financial Reporting, Analytics & Organizational Support
•
Coordinate with the senior leadership and financial consultants to support financial and operational reporting needs
5/7/2026
•
Develop and deliver presentations for physician meetings and leadership discussions
•
Utilize data analytics and AI to support strategic decision-making and operational improvements
Revenue Integrity & Performance Monitoring
•
Monitor key performance indicators (KPIs
•
Conduct audits to ensure compliance, accuracy, and adherence to policies
MIPS (Merit-Based Incentive Payment System) Oversight
•
Partner with senior leadership to ensure accurate and timely MIPS reporting
Payer Relations & Contract Management
•
Analyze payer reimbursement and identify opportunities for improvement
Organizational Collaboration
•
Serve as a liaison between clinical teams, administrative staff, and the Business Office
•
Participate as an active member of the Revenue Cycle Oversight Committee
Knowledge, Skills, and Abilities
•
Strong leadership and interpersonal skills with the ability to influence and align teams
•
Excellent written and verbal communication skills
•
Deep knowledge of revenue cycle operations, compliance, and reimbursement methodologies
•
Strong financial acumen and experience with healthcare reporting and analytics
•
Proven ability to analyze data and drive performance improvements
•
Strong problem-solving and process improvement capabilities
•
High level of professionalism, discretion, and attention to detail
•
Proficiency in Microsoft Office 365 and revenue cycle management systems
•
Working knowledge of medical terminology, CPT, HCPCS, and ICD-10 coding
5/7/2026
Education & Certifications
•
Bachelor’s degree in Healthcare Administration, Business Administration, Accounting, or related field required
•
Master’s degree preferred
•
Certified Professional Coder (CPC) or similar certification preferred
Experience
•
Minimum of 5 years of progressive leadership experience in revenue cycle or business office operations
•
Prior roles may include Revenue Cycle Manager, Business Office Manager, Patient Accounts Manager, or Revenue Cycle Consultant
Working Conditions & Physical Requirements
•
Work is performed in a fast-paced office environment with frequent interaction with staff, patients, and external partners
•
May involve handling escalated situations with patients or payers
•
Requires sitting, standing, and walking for extended periods
•
Ability to lift up to 50 pounds and perform routine office physical tasks
Travel Requirements
•
Frequent travel between organizational locations required
•
Must have a valid driver’s license and current auto insurance
Disclaimer
This job description is intended to outline the general responsibilities and requirements of the position. Duties, responsibilities, and expectations may change based on organizational needs.
JWM Neurology is premier group of Neurologists and Sleep Medicine physicians in Indianapolis, Indiana. We treat adults and children with all types of neurologic conditions and sleep disorders. JWM Neurology does not answer medical-related questions or give medical advice on its social media pages.
Our physicians also conduct neurologic-related clinical research trials through the JWM Neurology Research Center, enabling us to offer the latest treatment options available.
Neurology is a field of medicine that deals with diseases and conditions affecting the body’s nervous system. This includes the brain and spinal cord (the central nervous system) and the portion of the nervous system surrounding them (the peripheral nervous system).
