Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work. As a Director of Restaurants, you'll lead a diverse team across multiple dining venues, ensuring every interaction contributes to memorable guest experiences while delivering strong business results.

Here's what you'll do during a typical day:

• Lead operational excellence: Direct all aspects of restaurant operations, including systems management, budgeting, forecasting, revenue optimization, cost controls, quality assurance, and compliance with brand standards and company policies.
• Champion the guest experience: Develop and execute innovative service strategies that elevate guest satisfaction, increase loyalty, and support Hilton's commitment to delivering exceptional hospitality.
• Drive business performance: Partner with outlet leaders to achieve revenue, profitability, labor, and guest satisfaction goals while identifying opportunities for continuous improvement and operational efficiency.
• Maximize revenue opportunities: Develop and execute strategic food and beverage promotions, marketing initiatives, and outlet programming to drive revenue growth and enhance the guest experience.
• Build and develop high-performing teams: Recruit, coach, mentor, and inspire leaders and team members while fostering a culture of engagement, recognition, accountability, and professional growth.
• Lead through collaboration: Partner closely with Culinary, Hotel Operations, Human Resources, Sales, and Marketing teams to deliver seamless experiences and achieve organizational goals.
• Maintain financial stewardship: Monitor financial performance, analyze operating metrics, manage budgets, and implement strategies that maximize profitability while maintaining exceptional service standards.
• Support positive labor relations: Foster positive relationships with team members and, where applicable, union representatives. Ensure compliance with collective bargaining agreements and company policies. Union hotel experience is strongly preferred.
• Ensure regulatory and safety compliance: Maintain compliance with all federal, state, and local regulations, including food safety, sanitation, workplace safety, and alcohol awareness standards.

What We're Looking For

• Minimum of 5-7 years of progressive Food & Beverage leadership experience, including multi-unit or multi-outlet management within a hotel, resort, or hospitality environment.
• Proven success leading restaurant operations with responsibility for financial performance, guest satisfaction, and team member engagement.
• Strong business acumen with experience managing budgets, forecasting, labor productivity, inventory controls, cost management, and revenue generation.
• Demonstrated ability to lead, develop, and inspire leaders and teams in a fast-paced, guest-focused environment.
• Excellent communication, coaching, conflict resolution, and relationship-building skills.
• Experience driving guest satisfaction initiatives and achieving service excellence metrics.
• Ability to analyze operational data and implement strategic solutions that improve business performance.
• Experience managing change, leading through organizational growth, and fostering a culture of accountability and inclusion.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require.
• Proficiency in Microsoft Office and hospitality management systems.
• Union hotel experience preferred.
• Full-service hotel, resort, or Hilton brand experience strongly preferred.

Education

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant leadership experience will be considered.
• Food Safety Certification and Alcohol Awareness Certification preferred or required in accordance with local regulations.