IHG Hotels & Resorts

Director of Restaurants and Bars

IHG Hotels & Resorts  •  Malaysia (Onsite)  •  1 month ago
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Job Description

Key Responsibilities

1. Concept & Experience Leadership

  • Curate and oversee a collection of distinctive restaurant and bar concepts aligned with Regent’s ultra-luxury positioning
  • Drive innovation in dining experiences, storytelling, design, and guest engagement
  • Ensure each venue delivers a unique identity while maintaining brand cohesion
  • Continuously evolve offerings based on global trends and guest expectations

2. Operational Excellence

  • Oversee end-to-end operations of all restaurants, bars, lounges, and in-room dining
  • Ensure flawless service delivery with a strong focus on personalization and attention to detail
  • Implement and maintain Regent and IHG F&B standards
  • Drive consistency in quality, presentation, and service rituals

3. Culinary & Beverage Strategy

  • Collaborate with Executive Chef and Bar Managers to develop world-class menus and beverage programs
  • Champion innovation in mixology, wine curation, and gastronomic experiences
  • Lead partnerships with celebrity chefs, mixologists, and global brands where applicable
  • Ensure sustainability and responsible sourcing in menu development

4. Commercial Performance

  • Develop and execute revenue strategies to maximize profitability across all outlets
  • Drive destination dining and local market positioning
  • Optimize pricing, promotions, and outlet mix
  • Monitor financial performance including P&L, cost control, and productivity

5. Brand Positioning & Marketing

  • Work closely with Sales & Marketing to position restaurants and bars as standalone destinations
  • Support PR, media collaborations, influencer engagement, and brand activations
  • Ensure strong digital presence and reputation management (reviews, rankings, awards)

6. Talent & Culture

  • Build, lead, and inspire a high-performing F&B team with a strong luxury service mindset
  • Attract and develop top talent in service, sommelier, and mixology roles
  • Foster a culture of excellence, creativity, and continuous learning
  • Lead succession planning and leadership development within the department

7. Guest Engagement & Personalization

  • Drive a culture of intuitive, anticipatory service
  • Engage with VIP guests, regular patrons, and high-profile clientele
  • Ensure guest feedback is actively captured and translated into improvements

8. Compliance & Quality Assurance

  • Ensure adherence to hygiene, food safety, and health regulations
  • Maintain highest standards of cleanliness and operational safety
  • Conduct regular audits and quality checks across all outlets
IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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