Job Description

Florence Presbyterian Community has an exciting opportunity for a Director of Residential Services This influential leader plays a pivotal role in providing clinical excellence, leadership, organization, and the highest quality of service to the residents and family members in our Assisted Living department, while contributing to the continuum of services across the campus.

Why Work With PCSC?

At PCSC, we are called to serve seniors and one another through faith, compassion, and excellence.

• Meaningful work within a mission-driven, non-profit organization
• Supportive, team-oriented work environment
• Opportunities to contribute to the growth and sustainability of a vibrant senior living community
• Competitive compensation, benefits, and professional development opportunities

This leader will be responsible for:

• Lead Residential Services operations, ensuring high-quality, person-centered care aligned with PCSC’s mission and values.
• Ensure regulatory compliance with South Carolina Community Residential Care Facility (CRCF) standards, including survey readiness and policy oversight.
• Oversee resident care planning, including assessments, service plans, and delivery of nursing and custodial services.
• Direct and develop staff, including hiring, training, performance management, and fostering a positive, mission-driven culture.
• Manage quality assurance and improvement efforts, including incident investigation, root cause analysis, and corrective action planning.
• Develop and manage staffing plans and departmental budget to meet resident needs and operational goals.
• Provide clinical oversight for Memory Support services, including reviewing physician orders and supporting the Memory Support Director.
• Collaborate with admissions/marketing to ensure appropriate resident placement and successful transitions of care.
• Participate in on-call rotation and provide leadership support across the community as needed.

Minimum Qualification:

• Lead Residential Services operations, ensuring high-quality, person-centered care aligned with PCSC’s mission and values.
• Ensure regulatory compliance with South Carolina Community Residential Care Facility (CRCF) standards, including survey readiness and policy oversight.
• Oversee resident care planning, including assessments, service plans, and delivery of nursing and custodial services.
• Direct and develop staff, including hiring, training, performance management, and fostering a positive, mission-driven culture.
• Manage quality assurance and improvement efforts, including incident investigation, root cause analysis, and corrective action planning.
• Develop and manage staffing plans and departmental budget to meet resident needs and operational goals.
• Provide clinical oversight for Memory Support services, including reviewing physician orders and supporting the Memory Support Director.
• Collaborate with admissions/marketing to ensure appropriate resident placement and successful transitions of care.
• Participate in on-call rotation and provide leadership support across the community as needed.

Our Values

We are guided daily by our shared values: Relationships • Service • Teamwork • Excellence • Stewardship

If you want to make a difference in the lives of others, apply today!

EOE

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