University of Arkansas System

Director of Quality & Performance

University of Arkansas System  •  $50k/yr  •  United States (Onsite)  •  1 month ago
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Job Description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


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Closing Date:

04/04/2026


Type of Position:

Management - Operations


Job Type:

Regular


Work Shift:

Sponsorship Available:

No


Institution Name:

University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu


Department:

ICE | CORE Department of Patient Safety and Clinical Risk


Department's Website:


of Job Duties:

We are seeking a dynamic and results-driven Director of Quality Management and Performance Data to spearhead the strategic direction, operational excellence, and continuous advancement of our quality programs. This role is at the heart of our mission to elevate patient outcomes, ensure unwavering regulatory compliance, and cultivate a culture of high reliability and relentless improvement. The Director will be a transformative leader, shaping UAMS' quality management framework, aligning initiatives with institutional goals, and driving forward-thinking strategies that position UAMS as a beacon of clinical excellence.

This is a high-impact role for a visionary leader who thrives in complex healthcare environments, excels at collaboration with diverse stakeholders, and is passionate about implementing innovative solutions to tackle challenges and seize opportunities in quality and performance improvement. The Director will not only ensure UAMS meets and surpasses regulatory and accreditation standards but will also harness the power of data and analytics to uncover insights, drive decisions, and foster a cycle of continuous enhancement. Working in close partnership with senior leadership, clinical teams, and cross-functional departments, the Director will champion initiatives that solidify UAMS' reputation as a leader in patient safety and healthcare quality


Qualifications:

  • Bachelor’s degree in a healthcare-related field (e.g., Nursing, PT, RT, etc.) with at least seven (7) years of clinical experience in an acute care hospital setting.
  • Exceptional leadership, organizational, and analytical skills with a focus on data-driven decision-making.
  • Proficiency in quality metrics, performance data analysis, and reporting.
  • Strong interpersonal, communication, and administrative abilities to collaborate effectively across disciplines and levels of staff.
  • Demonstrated ability to drive change through collaboration, professionalism, and a results-oriented approach.


Additional Information:

Key Responsibilities:

  • Develop and implement quality improvement programs to enhance patient care and operational efficiency.
  • Analyze data to identify trends and ensure compliance with standards (e.g., JCAHO, CMS).
  • Lead multidisciplinary teams and report performance metrics to senior leadership.
  • Oversee regulatory and accreditation processes, ensuring UAMS meets institutional priorities and strategic goals.
  • Manage external benchmarking programs (e.g., Vizient, CMS, NDNQI, NHSN, US News & World Report, Leapfrog) and maintain clinical registries, ensuring accurate data submission and optimized reporting platforms.
  • Collaborate with IT and Informatics to design information systems that support quality initiatives and automate data collection processes.
  • Work closely with the CQO Office, Nursing, and Service Lines to provide oversight, identify gaps, and address strategic improvement objectives.


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Cover Letter/Letter of Application, Resume


Optional Documents:

Curriculum Vitae, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Proof of Veteran Status


Special Instructions to Applicants:


Recruitment Contact Information:

Please contact askrecruitment@uams.edu for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Constant Physical Activity:

N/A


Frequent Physical Activity:

N/A


Occasional Physical Activity:

N/A


Benefits Eligible:

Yes

University of Arkansas System

About University of Arkansas System

Since its inception, the University of Arkansas System has developed a tradition of excellence that includes the state’s 1871 flagship, land-grant research university; Arkansas’s premier institution for medical education, treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; seven community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture, archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.

The University of Arkansas System provides communities in Arkansas with access to academic and professional opportunities, develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 70,000 students, employs over 27,000 employees, and has a total budget of over $4 billion. An intrinsic part of the texture and fabric of Arkansas, the UA System is a driving force in the state’s economic, educational and cultural advancement.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Industry
Education & Training
Company Size
51-200 employees
Headquarters
Little Rock, Arkansas
Year Founded
1871
Website
uasys.edu
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