Job Description

Posting number: 2026-00625

Department: PRCR - Resources

Job classification: Supervisor- Recreation Programs

Posting type: Open

Categories: Facility Management, Management, Parks and Recreation, Parks

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This is an exciting opportunity for a visionary and innovative leader to direct the Historic Attractions Section within the City of Raleigh’s Historic Resources and Museums Program (HRM Program). The new Director will oversee daily operations and programs at Pullen Park Amusements, as well as stewardship responsibility of the historic carousel at John Chavis Memorial Park.

The Director of Pullen Park Amusements and Historic Attractions will oversee all facets of programming and operations at Pullen Park as well as stewardship of the JCMP carousel. They will serve as a liaison to local community groups and assist and advise on broader city-wide cultural initiatives. The Director reports to the Executive Director of the Historic Resources and Museums Program.

This position will have supervisory responsibilities that include directly supervising 3 full-time staff, 4 permanent part-time staff, and as many as 80 part-time/temporary staff members as well as volunteers. This position will carry out supervisory responsibilities including training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. These responsibilities will be carried out in alignment with the organizations policies and applicable laws.

About Us:
Pullen Park is the oldest public park in North Carolina, the fifth oldest operating amusement park in the United States, and the sixteenth oldest in the world. Pullen welcomes nearly one million visitors each year and hosts the annual Holiday Express, a 17-day festival that is among the premiere holiday events in the State of North Carolina.

The park includes a historic carousel, a quarter-scale CP Huntington electric train, pedal boats, an expansive playground, two event stages, two pétanque and bocce courts, a high-volume food concessionaire, and several other attractions.

Work Hours:
This position will be expected to work rotating park hours Monday through Sunday; 40 hours per week. This position may be required to work weekends and evenings as needed.

Examples of duties

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Oversee and manage all budgetary revenue and expenditure accounts for Pullen Park.
• Provides administrative and management support for all facets of facility management that shall include, but not limited to, program maintenance, staff supervision, administrative management, and facility operations.
• Directly supervises three (3) full-time staff, four (4) permanent part-time staff, and dozens of temporary part-time staff, and coordinates work schedules.
• Reviews all programs, special events, and classes prior to implementation.
• Oversee development and distribution of marketing materials adhering to City of Raleigh guidelines.
• Serves as a liaison and builds active partnerships with surrounding community groups.
• Promotes programs, special events, and recruitment of staff through presentations to universities, local organizations, and civic groups.
• Works with other Department and City program areas to develop and implement new and innovative Cultural programs for the public.
• Supports public/private partnerships.
• May assist the City in cleanup and repair during inclement weather situations.

Qualifications

Education and Experience

Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 5 to 7 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses and Certifications

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications

• Experience in public administration, public speaking, and resource management concepts
• Basic knowledge of American history in the US
• Familiarity with Past Perfect, RecTrac, and Microsoft systems software

Supplemental information

Knowledge Of:

• Principles and practices of program administration and management
• Principles and methods of qualitative and quantitative research
• Applicable federal, state and local laws, codes, regulations (based on assignment)
• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
• Supervisory principles, practices and techniques

Skill In:

• Critical thinking and analysis
• Customer service
• Leadership
• Community engagement

Ability To:

• Oversee the implementation and adherence to quality assurance and standards
• Develop policies and procedures
• Prepare and manage budgets and related reporting

ADA and Other Requirements:

Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:
Work is typically performed in a construction site or in a vehicle. Employees may occasionally work in an office or similar indoor environment, an outdoor environment, a street environment (near moving traffic), in confined spaces, and a warehouse or shop environment.

Work Exposures:
Employees may occasionally interact with individuals who are hostile or irate, individuals with known violent backgrounds, extreme cold (below 32 degrees), extreme heat (above 100 degrees), communicable disease, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction).

City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request.