Job Description

Are you a collaborative leader who thrives on turning strategy into results? We're seeking a Director of the Project Management Office (PMO) to lead enterprise-wide project delivery and organizational change initiatives. In this highly visible role, you'll partner with leaders across the organization to drive strategic priorities, oversee complex projects, and build a culture of accountability, collaboration, and continuous improvement.

As Director of PMO, you'll combine hands-on project leadership with the development and oversight of project governance, change management, and delivery standards. You'll play a key role in ensuring that critical business and technology initiatives are executed successfully, efficiently, and in alignment with organizational goals.

What You'll Do
Strategic Leadership & Project Delivery
• Lead the successful execution of enterprise-wide strategic initiatives and transformation efforts.
• Drive portfolio prioritization, capacity planning, and resource alignment across projects.
• Direct high-impact, cross-functional projects, including technology implementations and process improvement initiatives.
• Partner with business, operations, and technology leaders to ensure strong alignment and successful outcomes.
• Provide executive-level reporting on project progress, risks, dependencies, and results.
PMO Governance & Continuous Improvement
• Establish and maintain project governance standards, documentation requirements, and reporting practices.
• Continuously enhance the organization's Project Life Cycle and Change Management frameworks.
• Ensure project and change management practices align with regulatory expectations and examination requirements.
• Identify, assess, and proactively resolve enterprise project risks and dependencies.
• Support digital governance committees and strategic technology initiatives.
Change Management & Team Leadership
• Champion disciplined change management practices, including requirements gathering, testing, training, implementation readiness, and post-launch validation.
• Lead, coach, and develop project management professionals to deliver consistent, high-quality results.
• Foster a culture focused on accountability, collaboration, innovation, and risk awareness.

What You'll Bring
Required Qualifications
• Bachelor's degree.
• 10+ years of project management experience, including leading complex projects and programs.
• Demonstrated leadership, strategic thinking, sound judgment, and strong ethical standards.
• Excellent written and verbal communication skills with the ability to influence and collaborate at all organizational levels.
• Ability to translate complex operational and technical concepts into clear executive-level insights.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Advanced proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.
Preferred Qualifications
• Experience within financial services, banking, or technology-driven environments.
• Experience with core banking platforms (e.g., Alkami, Fiserv, Jack Henry) is a plus.
• Experience leading large-scale system conversions or implementations.
• PMP certification or strong knowledge of PMBOK methodologies.

Why Join Us?
This is an opportunity to shape how strategic initiatives are delivered across the organization while working closely with executive leadership. You'll have the ability to influence key business decisions, lead meaningful transformation efforts, and help build a best-in-class project management function.
Compensation & Benefits
The good-faith estimated base salary range for this position is $150,000 - $200,000 annually. Actual compensation will be based on factors including experience, skills, certifications, education, and training.
This role may also be eligible for an annual bonus and includes a comprehensive benefits package.

Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011!

The Washington Trust Company, and each of its subsidiaries and affiliates are committed to providing equal employment opportunities to all employees and applicants as protected by state and/or federal law.