Who We Are:
The Orthodox Union (OU) is the largest Orthodox Jewish organization in the United States, founded in 1898. The OU supports a vast network of synagogues, youth programs, advocacy efforts, services for individuals with disabilities, and international initiatives. It also operates the leading kosher certification service, recognized globally by theⓊsymbol on numerous kosher food products.
The Director of Programs Technology provides leadership, coordination, and oversight for thetechnology team responsible for planning, building, delivering, and supporting digital solutionsacross the organization's programs.
This role helps guide technology initiatives from intake and requirements through development, release, and ongoing improvement, while supportingefficient cross-teamcollaboration and alignment with organizational priorities.
Reporting to the Chief Information Officer, the Director leads a team of developers and overseesthe Technology Delivery Manager, who manages business analysis and project deliveryoperations.
The Director serves as the primary technology leader for internal departments andprogram stakeholders, translating organizational needs into working solutions while maintainingappropriate collaboration with executive strategy and specialized technical domains.
Responsibilities
Technology Leadership & Product Ownership
- Own the overall technology roadmap for programs
- Translate organizational and program-level goals into prioritized technology initiatives
- Lead and guide decisions on solution design, platform selection, and technical directionin collaboration with appropriate stakeholders
- Ensure technology investments align with organizational mission, capacity, and long-term strategy
- Serve as the primary technology point of contact for the CIO and cross-departmentalstakeholders
Team Leadership & Management
- Lead, mentor, and manage a team of developers, fostering a collaborative and high-performing culture
- Oversee the Technology Delivery Manager and the business analysis and deliveryfunctions that report through that role
- Set clear expectations, provide regular feedback, and support professional developmentacross the team
- Build team capacity and structure to support organizational growth and evolvingtechnology needs
- Promote accountability, transparency, and continuous improvement within the team
Execution & Delivery Oversight
- Oversee planning, execution, and delivery of technology projects across allorganizational programs
- Ensure projects move efficiently from concept through development, QA, release, andlong-term support
- Partner with the Technology Delivery Manager on sprint planning, release coordination,and delivery operations
- Monitor project health, identify risks and bottlenecks, and drive resolution acrossconcurrent initiatives
- Maintain visibility and accountability across the full project portfolio
Systems, Platforms & Continuous Improvement
- Own and steward the organization's custom-built technology platforms that support the programs
- Drive ongoing improvement of systems, processes, and operational workflows supporting programs and departments
- Evaluate and recommend new platforms, vendors, and technologies in partnership withexecutive leadership
- Ensure systems remain stable, scalable, secure, and well-documented
- Champion the adoption of tools and practices that improve organizational efficiency anduser experience
Stakeholder Engagement & Communication
- Build strong relationships with program directors and department heads across theorganization's 15 programs
- Communicate clearly about project status, timelines, trade-offs, and technology decisions to non-technical stakeholders
- Facilitate alignment between organizational needs and technical capabilities
- Represent the technology team's work and priorities in leadership conversations and planning processes
Qualifications:
Required
- Demonstrated experience leading technology teams in a delivery-focused environment
- Strong track record of managing projects from concept through implementation andsupport
- Experience working cross-functionally with non-technical stakeholders and translatingorganizational needs into technical solutions
- Solid understanding of software development lifecycles, Agile methodologies, andrelease management practices
- Excellent communication, leadership, and organizational skills
- Ability to operate across both strategic and hands-on operational responsibilities
Preferred
- Experience in a nonprofit or mission-driven organization
- Familiarity with platforms such as Asana, ServiceNow, or similar project and workflow management tools
- Experience managing vendor relationships and platform evaluations
- Bachelor's degree in technology, business, or a related field; advanced degree a plus
Salary and Benefits:
The salary range for this positionis$145,000-$180,000, commensurate with experience.
Health, Dental & Vision Insurance:
The OU offers health insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA). Instead of a single group plan, employees have the freedom to choose their own health insurance plan thatfits their personal and family needs. The OU contributes a generous monthly amount directly toward your premium, making coverage more flexible, affordable, and tailored to you.
Employees enrolled in our health plan also receive an annualBeniCompstipend, a supplemental benefit that reimburses eligible medical, pharmaceutical, dental, and vision expenses.
In addition, the OU offers employees group dental and vision insurance through MetLife.
Additional Benefits and Perks:
- 10 Paid sick days
- 10-15 Paid vacation days
- Paid Jewish and Federal holidays
- Short Fridays to accommodate for Sabbath observance
- Free life and disability insurance
- Discounted continuing education opportunities
- 403(b) retirement plan with a 5% employer match after 3 years (requires a minimum 2% employee contribution)