About the Team/Role
The Customer & Enterprise Experience organization is building WEX’s AI-native revenue flywheel — reimagining how customers and internal teams engage across the entire lifecycle journey. Our mission is to architect a unified, intelligent ecosystem that modernizes customer experiences, automates enterprise workflows, and accelerates revenue growth through AI-powered transformation.
We are seeking a visionary Director of Product, Revenue Lifecycle & Emerging Tech to lead two critical strategic priorities: modernizing and reimagining WEX’s quote-to-cash and revenue lifecycle ecosystem, and driving AI-enabled transformation initiatives across enterprise functions including Finance, HR, Legal, and Operations. This is a highly visible leadership role focused on solving complex enterprise-scale challenges tied to revenue leakage, operational efficiency, workflow automation, and AI-native platform innovation. The Director will partner closely with executive leadership and cross-functional teams to define the future-state vision for revenue lifecycle management while identifying practical opportunities to leverage AI and emerging technologies to improve how work gets done across the enterprise.
This leader will play a foundational role in helping WEX build a unified digital ecosystem that reduces friction, improves operational scalability, accelerates revenue capture, and enhances customer and employee experiences.
Define and execute the long-term vision for WEX’s quote-to-cash and revenue lifecycle ecosystem across multiple business lines
Lead enterprise-wide initiatives focused on reducing revenue leakage and improving billing accuracy through platform modernization and workflow optimization
Identify and prioritize AI-enabled transformation opportunities across Finance, HR, Legal, Operations, and customer lifecycle functions
Partner with executive stakeholders to align enterprise priorities, drive organizational change, and influence strategic decision-making
Build scalable, AI-native product and platform strategies that modernize customer and employee experiences
Simplify fragmented workflows and operational processes through automation, intelligent tooling, and platform consolidation
Drive cross-functional collaboration across Product, Engineering, Finance, Security, Legal, Commercial, and Operations teams
Lead through ambiguity while balancing long-term strategic transformation with near-term business outcomes
Develop roadmaps and execution strategies for enterprise-scale modernization initiatives
Foster a culture of innovation, accountability, experimentation, and responsible AI adoption
Lead and grow a high-performing team of product leaders and AI-focused builders
Deliver measurable business outcomes tied to revenue growth, operational efficiency, customer experience, and cost-to-serve reduction
Evaluate and leverage modern AI tooling, prototyping environments, and AI-builder platforms to accelerate experimentation and delivery
15+ years of professional experience with significant experience in Product Management and enterprise product leadership roles
Minimum 5 years of people management experience leading high-performing teams
Proven experience leading enterprise transformation initiatives across complex, matrixed organizations
Strong strategic thinking capabilities with the ability to define long-term platform visions and execution roadmaps
Exceptional executive communication, collaboration, and stakeholder management skills
Demonstrated ability to influence and align senior leaders with competing priorities
Experience modernizing enterprise platforms, workflows, or operational ecosystems
Strong systems-thinking and operational problem-solving capabilities
AI-forward mindset with familiarity leveraging AI-enabled workflows, automation tools, and modern AI prototyping environments
Experience working with AI-assisted development or prototyping tools such as Cursor, Lovable, Bolt, or similar technologies
Ability to operate effectively in highly ambiguous, rapidly evolving environments
Proven ability to balance strategic transformation work with measurable business execution
Experience driving product strategy across multiple business domains and enterprise stakeholders
Bachelor’s degree preferred; equivalent practical experience will also be considered
Experience with quote-to-cash, revenue lifecycle management, billing systems, or revenue operations
Experience within FinTech, Payments, B2B SaaS, or enterprise platform environments
Experience leading AI-native product or operational transformation initiatives
Familiarity with customer lifecycle ecosystems including onboarding, servicing, billing, invoicing, and automation
Experience building or scaling AI-enabled workflow automation solutions
Understanding of enterprise AI governance, privacy, compliance, and responsible AI practices
Experience supporting AI transformation initiatives across Finance, HR, Legal, or Operations organizations
Experience working within acquisition-heavy or highly fragmented enterprise environments
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $185,100.00 - $216,300.00
WEX (NYSE: WEX) is the global commerce platform that simplifies the business of running a business. WEX has created a powerful ecosystem that offers seamlessly embedded, personalized solutions for its customers around the world. Through its rich data and specialized expertise in simplifying benefits, reimagining mobility and paying and getting paid, WEX aims to make it easy for companies to overcome complexity and reach their full potential. For more information, please visit www.wexinc.com.
