Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give actionable feedback, and honestly listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
Product Communications is how Omnisend's product reaches customers and how customers actually get value from it. As a Director, you lead the team that turns every release into adoption, every feature into revenue, and every touchpoint into a reason to stay.
We need this team to be fast, aggressive, and the loudest champions of our product, both inside and outside the company. You'll sit in CX and work closely with Product and Marketing. This is a leadership role with hands-on edges.
Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.
Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 150,000+ customers prove that wrong every day.
Let’s be real. Email marketing is not the most exciting member of the marketing family. And that’s okay. As a business owner, you have enough “exciting” stuff happening. Who wants more excitement when you can have stable and effective instead? Let us be boring, in the best way possible.
• No need to learn anything new here. A platform so boringly intuitive, it’s like you designed it yourself.
• No venturing into the great unknown. Our support team is available 24/7 to make sure you don’t have any unwanted adventures.
• Same same, but for less. Get everything you expect from other platforms, except for those rollercoaster prices that make your heart race.
• No guessing whether that marketing campaign will pay off. Brands using Omnisend on average make $68 for every $1 spent (based on data from Omnisend's US customers in 2023 and 2024).
