Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An art nouveau masterpiece on the Danube. Located in the heart of Budapest, our art nouveau palace Hotel embodies the spirit of Budapest’s Golden Era glam. From the moment you enter, savour the iconic wrought-iron peacock gates, pass through the Lobby adorned with over two million mosaic tiles illuminated with its striking chandelier, and let inspiration wash over you. Outside, views of the Danube and the picturesque Buda skyline stand before you. Spend the day exploring the sights, recharge in our Spa that harnesses the city’s heritage in wellness, then enjoy an innovative cocktail in our newly opened lobby bar MÚZSA.

About the role:

At Four Seasons, our people are the foundation of everything we do. We believe that exceptional guest experiences are created through meaningful employee experiences, built on a culture of respect, care, recognition, and excellence.

As Director of People and Culture at Four Seasons Hotel Gresham Palace Budapest, you will serve as a member of the Hotel's Planning Committee and Leadership Team, helping shape the strategic direction of one of Europe's most iconic luxury hotels. You will lead the People and Culture function with a focus on cultivating a high-performing, engaged, and values-driven workforce while supporting the achievement of the Hotel's operational and business objectives.

This role extends beyond traditional human resources leadership. As a trusted advisor and culture champion, you will partner with leaders across the Hotel to inspire talent, drive organizational effectiveness, develop future leaders, and foster an environment where employees feel valued, supported, and empowered to succeed.

Through thoughtful leadership, a strong commitment to the Four Seasons culture, and a passion for people development, you will play a vital role in ensuring that Four Seasons Hotel Gresham Palace Budapest continues to be recognized as both a world-class luxury destination and an exceptional place to build a career.

What you will do:

• Serve as a member of the Planning Committee, contributing to the Hotel's strategic direction and business objectives.
• Lead all aspects of the People & Culture function, ensuring alignment with Four Seasons culture, values, and standards.
• Act as a trusted advisor and business partner to the General Manager and leadership team on people, organizational, and workforce matters.
• Drive employee engagement, retention, succession planning, and leadership development initiatives across the Hotel.
• Champion a culture of excellence, inclusion, accountability, and belonging, creating an environment where employees can thrive.
• Oversee talent acquisition, onboarding, performance management, compensation, employee relations, and compliance activities.
• Develop and execute workforce and People & Culture strategies that support operational goals and future business needs.
• Lead learning, training, and development initiatives that strengthen capabilities and promote internal career growth.
• Manage the People & Culture budget, ensuring effective use of resources while delivering exceptional employee experiences.
• Foster employee wellness, recognition, and wellbeing programs that support a highly engaged workforce.
• Ensure compliance with all employment legislation, company policies, and Four Seasons standards.
• Build strong partnerships with corporate and regional teams to successfully implement global and regional People & Culture initiatives.

What you bring:

• Proven experience in a senior People & Culture, Human Resources, or Talent leadership role within luxury hospitality, with experience in a Director or senior leadership capacity strongly preferred.
• Experience working in both hospitality and corporate environments, with the ability to translate business strategy into people-focused initiatives.
• Strong knowledge of Hungarian labour law, employment practices, and HR compliance requirements.
• Demonstrated success in partnering with senior leaders and influencing decision-making across all levels of an organization.
• Proven ability to build high-performing teams, develop future leaders, and drive employee engagement and retention.
• Strong expertise across talent acquisition, employee relations, performance management, learning and development, succession planning, compensation, and organizational effectiveness.
• Strategic mindset combined with a hands-on approach and the ability to thrive in a dynamic, fast-paced environment.
• Strong business and financial acumen, including workforce planning, budgeting, and labor cost management.
• Exceptional communication, coaching, and relationship-building skills, with the ability to navigate complex and sensitive situations with professionalism and discretion.
• Experience leading organizational change and supporting business transformation initiatives.
• Passion for cultivating a culture of excellence, inclusion, wellbeing, and belonging.
• A bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field is preferred.
• Fluency in English and Hungarian is required.
• A genuine commitment to the Four Seasons values and a passion for creating exceptional employee experiences.

What We Offer

• Competitive remuneration package that reflects your skills, contribution, and the premium standards of Four Seasons.
• Annual bonus opportunity, recognizing your impact and commitment.
• Private health insurance, providing additional support for your wellbeing and peace of mind.
• Outstanding Training & Development programs, including personalized learning pathways, cross-training opportunities, and access to world-class internal learning platforms.
• International Task Force and relocation opportunities, giving you the chance to grow your career across our global portfolio and experience life in different cultures and destinations.
• Global travel benefits, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world—an opportunity to discover our properties as our guests do.
• Complimentary employee meals and uniform cleaning, so you can focus fully on your day without additional concerns.
• Exclusive dining benefits, including a 50% discount at MÚZSA Bar and KOLLÁZS Brasserie & Bar.
• Employee Assistance Program, offering professional resources and support for your personal and professional wellbeing.
• Wellbeing and community initiatives, including recognition programs, team events, and experiences that foster connection, belonging, and growth.
• A workplace culture grounded in respect, care, and genuine connection, where you are valued as an individual, supported in your career journey, and empowered to bring your best every day.

Schedule & Hours

• Full-time position.

Why Four Seasons

At Four Seasons, we believe that genuine care is at the heart of everything we do - for our guests, for each other, and for our community. For more than 60 years, our culture has been rooted in the simple idea that life is richer when we connect with purpose and kindness.

At Four Seasons Hotel Gresham Palace Budapest, our team is inspired every day by the beauty, history, and energy of one of Europe's most vibrant cities. Located in a stunning Art Nouveau landmark overlooking the Chain Bridge and the Danube, our hotel combines timeless elegance with world-class hospitality. We are committed to creating exceptional experiences for our guests while fostering an environment where our employees feel valued, supported, and empowered to grow.

Applicants must have current work authorization in Hungary or hold an EU passport.