Job Description

DIRECTOR OF PEOPLE & CULTURE Luxury Boutique Hotel | Minneapolis, MN

Property Description

A distinguished luxury boutique hotel located in the heart of Minneapolis, offering an elevated guest experience rooted in innovation, craft, and community. The property operates as part of a broader hospitality group with a strong corporate culture and a commitment to associate development and engagement.

The Director of People & Culture serves as the cultural advocate for the property, functioning as a strategic business partner to the Executive team. This role oversees the full spectrum of human resources operations — from talent acquisition and onboarding through payroll administration, compliance, and associate development — while championing a workplace culture grounded in respect, ownership, and innovation. The Director manages a team of two or more associates and holds full hiring and termination authority within their department.

Key Responsibilities

• Lead all recruitment, selection, onboarding, and training efforts for property associates
• Partner with the Executive team on staffing strategy, workforce planning, and retention initiatives
• Manage and resolve complex employee relations matters, conducting thorough and objective investigations
• Oversee payroll processing, benefit elections, and retirement plan administration
• Maintain accurate associate records including new hire documentation, wage changes, and terminations
• Monitor federal, state, and local employment law compliance; update policies in conjunction with the VP of People & Culture
• Analyze compensation and benefits trends to position the property as an employer of choice
• Administer the performance evaluation process (60-day and annual reviews)
• Develop and maintain succession plans to support associate growth
• Conduct exit interviews and present actionable feedback to leadership
• Manage departmental budget and HR information systems (Paycom)
• Drive corporate People & Culture initiatives at the property level

Knowledge & Abilities

• Minimum five (5) years of progressive Human Resources Management experience, preferably in hospitality
• Thorough knowledge of federal, state, and local labor laws and HR compliance requirements
• Proficiency in Microsoft Office Suite and Paycom HRIS
• Strong emotional intelligence with demonstrated interpersonal and conflict resolution skills
• Detail-oriented with the ability to manage competing priorities and exercise sound judgment
• Creative and innovative approach to people management and organizational development
• Flexibility to work a varied schedule, including weekends and holidays as needed

Compensation

$85,000 – $95,000 annually, commensurate with experience, plus a comprehensive benefits package