Job Description

Are you a high-level operator in the lending space who understands how to scale Non-QM and commercial lending platforms?

Do you thrive in environments where speed, precision, and execution drive real revenue?

We’re looking for a Director of Operations to take ownership of the operational engine behind a fast-growing lending business focused on Non-QM residential and commercial lending

This is not a maintenance role — this is a build, optimize, and scale role.

Strategic Lending is a financial services and lending solutions company focused on helping individuals and businesses secure funding through a variety of loan products. Based in Salisbury, the company operates as a broker-style lender/financing partner, connecting clients with lending options tailored to their specific financial needs.

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What You’ll Own

• Lead and optimize all operational functions across our Non-QM residential and commercial lending platform

• Oversee the full loan lifecycle — from intake to funding to secondary market execution (note sales)

• Manage and streamline loan processing, underwriting coordination, closing, and post-closing workflows

• Drive efficiency in secondary mortgage operations, including packaging and selling loans on the secondary market

• Build and implement systems, SOPs, and workflows that increase speed, accuracy, and scalability

• Ensure compliance across all lending activities, including Non-QM and commercial lending guidelines

• Work directly with leadership to align operations with growth targets and capital deployment strategies

Requirements

Who You Are

• Deep experience in Non-QM residential lending and/or commercial lending operations

• Strong understanding of loan structuring, underwriting flow, and secondary market execution

• Proven operator — you don’t just manage, you build, fix, and scale systems

• Experience managing loan pipelines, investor relationships, and note sales

• Detail-oriented but able to think strategically at a high level

• Comfortable in a fast-paced, entrepreneurial environment where things move quickly

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Requirements

• Based in Delaware or Maryland (proximity to Salisbury, MD preferred)

• Ability to be in-office quarterly (minimum)

• Strong leadership, communication, and execution skills

Benefits

What This Role Offers

• Opportunity to help build and scale a high-growth lending platform

• Direct access to leadership and involvement in strategic decision-making

• Competitive compensation + performance upside

• A seat at the table as we expand across Non-QM and commercial lending markets