International Justice Mission

Director of Operations, Global Technology

International Justice Mission  •  Virginia (Remote)  •  1 day ago
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Job Description

Who We Are

InternationalJustice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve. 

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence.9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% forvery large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Director of Operations, Global Technology​toserve as a strategic and operational leader responsible for translating organizational priorities into clear, focused, and coordinated execution across the Data & Technologyfunction This roleoperatesat the intersection of strategy, execution, and organizational effectiveness, ensuring that the most important work is clearlydefined, well-sequenced, and delivered with discipline. 

The Director partners closely with senior leadership toestablishclarity on what matters most, what happens next, and how work moves forward, enabling teams to stay aligned, move efficiently, and deliver meaningful results. This role ensures that strategic direction is understood, actionable, and consistently executed across teams

This position is hybrid (onsite Tuesdays & Thursdays) iflocatedin the Washington, DC area or remote for non-local candidates. It reports totheChief Data & Technology Officerand is only available for candidates with the right to work in the US

Responsibilities:

  • Translate high-level priorities into clear, actionable work that teams can execute;

  • Help leadership define andmaintaina focused set of current priorities;

  • Ensure work is appropriately sequenced based on impact, capacity, and dependencies;

  • Reduce ambiguity by clarifying scope, expected outcomes, and ownership of initiatives;

  • Establish and lead regular planning and review rhythms that keep work moving forward;

  • Create clarity around how work is planned, tracked, and adjusted over time;

  • Ensure teams have a consistent understanding of timelines, expectations, and progress;

  • Identifywhere work is slowing down andtake action to resolveissues quickly;

  • Serve as a connector across teams,helpingalign priorities and execution;

  • Facilitate conversations that resolve competing demands and clarify direction;

  • Surface and help resolve conflicts or confusion between teams early;

  • Ensure that work across functions feels coordinated rather than fragmented;

  • Provide leadership with clear, concise views of progress, risks, and key decisions needed;

  • Help structure complex topics into actionable choices and next steps;

  • Ensure leaders have the information they need to maketimelydecisions;

  • Track key themes and recurring challenges, bringing forward insights for improvement;

  • Stay close to critical initiatives to ensure progress ismaintained;

  • Proactivelyidentifyrisks, blockers, and delays and drive resolution;

  • Reinforce accountability for delivery while supporting teams in overcoming challenges;

  • Help teams stay focused on outcomes rather than activity alone;

  • Identifypatterns that slow down work or create confusion across teams;

  • Introduce practical improvements to how work is planned, coordinated, and delivered;

  • Support teams in strengthening their ability to execute effectively;

  • Foster a culture of clarity, ownership, and follow-through; and

  • Participation in IJM’s community of spiritual formation

Qualifications:

  • MBA ormaster’s in project management, or any equivalent combination of education, experience, and certification;

  • 15+ years professional work experience;

  • 10+ years of experience leading technology delivery, programs, or transformation initiatives;

  • Track recordof working across business and technical teams to drive results; and

  • Experience inorstrong affinity for mission-driven, nonprofit, or public sector organizations

Critical Qualities:

  • Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;

  • Self-starter with strong initiative;

  • Disciplined with priorities;

  • Strong interpersonal skills and self-awareness;

  • Exceptional verbal and written communication;

  • Flexible,collaborativeand eager to support others;

  • Effective team player who fosters collaborative environment;

  • Adept at creative problem solving;

  • Exceptional clarity of thought and communication;

  • Strong ability to structure ambiguity into actionable plans;

  • Influences and builds alignment;

  • Highly disciplined, detail-oriented, and outcome-focused; and

  • Collaborative, service-oriented leadership style

Application Process:

Upload Resume, CoverLetter& Statement of Faith* in one PDF document

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter orsubmittedas a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer?

  • Comprehensive Medical/Dental/Vision benefits

  • Monthly commuter and parking benefits in the DC metro area

  • Retirement benefit options

  • Paid leave starting at23 days

  • 12 holidays (plusearly releasethe day prior)

  • Daily, quarterly, and annual community spiritual formation

  • Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidateselectionis based on technical competence, recruitment,selectionand hiring criteria subject to assessing the candidate’svaluecongruence and thorough background, police clearance, and reference check processes.

At IJM,we’recommitted to building a diverse workforce through fair andequitableemployment practices. IJM encourages people of any race, color, age, sex, maritalstatusor political ideology to apply for employment. While we welcome everyone into this work, wetruly believethat the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily.That’swhy we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJMrequiresa background check, policeclearanceand thorough review of references with an employment offer and/or employment contract.

International Justice Mission

About International Justice Mission

International Justice Mission(IJM) is a global organization that protects people in poverty from violence. We have an expansive network of partners and work with local authorities in 18 countries to combat slavery, violence against women and children, and police abuse of power. IJM works to rescue and restore victims, hold perpetrators accountable, strengthen public justice systems and scale the demand for sustainable protection.

Industry
Nonprofit & NGOs
Company Size
1,001-5,000 employees
Headquarters
Arlington, VA
Year Founded
1997
Website
ijm.org
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