Bring discipline, pace and heart to a national business in motion.
At Metcash Food, you’re part of something bigger — the power behind local business, supporting over 1,600 independently owned stores across Australia and New Zealand.
We’re looking for a bold, commercially sharp operations leader to lead the turnaround, integration and performance of our Food Service & Convenience network — including Superior Food Group, Campbells and related entities.
About the Opportunity
As Director of Operations, this role reports to the CEO Food Service & Convenience and is a key member of the Food Service & Convenience Leadership Team.
In this role, you will lead a national network of approx. 35 sites and 2,000 team members, driving branch-level P&L, operational discipline, customer experience and transformation as the business moves into a more unified Metcash operating model.
What you’ll do
Lead multi-site operational performance across the FS&C network
Drive profitability, accountability and consistent operating rhythms
Integrate teams, processes and ways of working post-acquisition
Lift safety, compliance, productivity and customer outcomes
Partner across sales, supply chain and functions to deliver results
What you’ll bring
Senior multi-site operations leadership experience
Strong P&L and commercial acumen
Turnaround, transformation or integration experience
Supply chain, distribution, wholesale, retail or food service background
A clear, values-led leadership style that builds trust and momentum
What’s on offer
We’re proud to offer a workplace that supports your well-being, growth and belonging:
🏖️ 5th week annual leave, 2 well-being days + 1 volunteer day
📚 Learning and career development opportunities
👶 12 weeks gender-neutral paid parental leave
🌈 Bronze Employer for LGBTQ Inclusion
⚖️ Gender pay gap under 5%
🧠 Gold accreditation by Mental Health Australia
🏡 Flex Ready, Family Friendly Workplace accredited + hybrid options
About Us
Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales FY25 and a proud place in the ASX Top 125. Through our food, liquor and hardware pillars, we help independent retailers become the Best Store in Their Town.
Join us — and help local businesses thrive.
#INFLA
#LI-SS1
At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.
Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.
At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.
Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.
