Job Description

Our award-winning client is seeking a Director of Operations to join their team. As the Director of Operations, you will be responsible for the day-to-day management of our Innovations Center, Fulfillment Center, and Print Production Design Studio. You will play a pivotal role in ensuring operational excellence, driving efficiency, and fostering a culture of innovation.

Responsibilities:

• Develop and implement operational policies and procedures to optimize efficiency and effectiveness.

• Continuously identify opportunities to enhance processes, reduce costs, and improve quality using Lean Manufacturing, Six Sigma, and other methodologies.

• Ensure compliance with ISO 9001 or ISO 13485 standards and maintain a strong focus on quality throughout the organization.

• Create a safe and healthy work environment for all employees, adhering to safety regulations and best practices.

• Build and maintain strong relationships with suppliers, negotiate favorable terms, and ensure timely delivery of materials.

• Address customer inquiries and concerns promptly, ensuring high levels of customer satisfaction.

• Foster a positive and collaborative work environment, motivating and empowering your team to achieve their goals.

• Assist with budgeting, reporting, and financial planning.

Required Qualifications:

• Bachelor's degree in Materials, Plastics, Textiles, or Chemical Engineering.

• 10+ years of experience in the textiles, coatings, or plastics industry.

• Proven track record in operational management, with experience in Lean Manufacturing, Six Sigma, and quality management systems.

• Strong leadership skills and ability to motivate and inspire teams.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Willingness to travel domestically and internationally as needed.